Gabe Ruiz, Advanced IT Concepts, Florida SBDC, Small Business Person of the Year

Advanced IT Concepts, Inc. Founder Gabe Ruiz Named 2017 SBA Small Business Person of the Year

Credits FSBDC at UCF as Helping Make Rapid Growth Possible

Friday May 12, 2017
FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – For most small businesses, their greatest challenge is stable and continuous growth, and the faster they can achieve that growth, the better. Advanced IT Concepts, Inc. is a central Florida company that has, on the strength of its founders’ diligence and hard work, and with the help of the Florida SBDC at UCF (FSBDC at UCF), turned their company into a small business success story.

Lieutenant Colonel Gabriel (Gabe) Ruiz retired from the U.S. Army in 2006. Since then he has leveraged a military career in information technology and an entrepreneurial spirit as owner and CEO of Advanced IT Concepts, Inc., which provides IT consulting services and value added resale of computer hardware and peripherals to both the government and private sectors, into a fast growing small business.

Blending his military, consulting and corporate experiences, Mr. Ruiz and his wife Sandra founded AITC, Inc. in 2010; AITC, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) and has also earned certification as an SBA 8(a) Minority-Owned Business.

It was in late 2011 that Mr. Ruiz decided to seize the opportunities that he saw for the company and embarked on a mission to accelerate AITC’s growth. It was then that he turned to the FSBDC at UCF, in particular its Growth Acceleration Services and its Advisory Board Council program.

Since that time, under his leadership the company has grown dramatically from 13 employees and revenues of $4.4 in 2013 to 31 employees and $14.7 million in 2106. That translates to an extraordinary growth rate of 169% between 2013 and 2016, making AITC one of Florida’s fastest growing companies.

It was on the strength of AITC’s extraordinary 2016 results – both as a business and as a member of the community –that Mr. Ruiz won recognition as the SBA’s Small Business Person of the Year for the North Florida District. Revenues grew from $6.3 million in 2015 to $14.7 million in 2016. The company won huge multi-year government contracts, including a 5-year, $45 million U.S. Army contract, a 5-year, $70 million medical simulation contract and additional multi-year contracts totaling approximately $15 million.

In the community, Mr. Ruiz and the entire AITC team support and participate in numerous important causes, including the Muscular Dystrophy Association, Wounded Warriors, Nemours Children’s Hospital and United Cerebral Palsy of Central Florida. And the success of the customers being served by Mr. Ruiz and AITC is imperative to the safety and welfare of our country, including supporting the U.S. Army, Air Force, Veterans Administration and Department of Interior.

Mr. Ruiz generously credits the FSBDC with assisting him in accomplishing this remarkable growth. In his own words: “The FSBDC at UCF has been a true and invaluable partner to AITC. From our first meeting with Growth Acceleration Services consultant Roger Greenwald who showed a true caring attitude and superb business knowledge, we have received expert advice in areas such as Marketing, Business Development, Budgeting and Forecasting, Operational Effectiveness and more.”

“Additionally, the FSBDC at UCF has facilitated AITC’s participation in the FSBDC’s Advisory Board Council program,” Mr. Ruiz continued. “The ABC provided a team of senior business experts that contributed guidance in all business areas. Today, we are a much improved, stronger and better positioned company due in great part to the outstanding support and guidance provided by the FSBDC at UCF.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Sheryl Page, Page One Consulting

Page One Consulting CEO Sheryl Page Named 2017 SBA Woman-Owned Small Business Person of the Year

Capitalizes on Growth Challenges with Assistance from the FSBDC at UCF

Friday May12, 2017
FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL –    The “great recession” had a devastating impact on the construction industry and businesses like Page One Consulting, Inc. (POC) that serve the industry.

An engineering consulting firm, Page One specializes in providing construction inspection and testing services as well as owner’s representative services, primarily to State and local government agencies. The company provides services to an array of distinguished clients that include the Florida Department of Transportation, the Greater Orlando Aviation Authority, and Florida Turnpike as well as several government agencies in Central Florida including Orange County Public Schools.

Under the dedicated leadership of Founder/Owner/CEO Sheryl Page, during the recession and since then the company committed itself to maintaining long-standing customer relationships, new business development and superior service delivery during the difficult years. The company invested much of its net worth in keeping as many of the core employees on payroll and maintaining relationships with those lost through attrition. These steps served to position the company for optimum participation in the eventual economic recovery.

It is based on the remarkable success she and her company have achieved in the face of these and general market challenges, combined with extensive and significant personal and company contributions to the community, that have earned her recognition as the Small Business Administration’s (SBA) 2017 Woman-Owned Small Business Person of the Year for the State of Florida and the SBA’s North Florida District.

In 2012, Ms. Page set about to drive POC’s growth and began working with consultant Roger Greenwald of the Florida SBDC at UCF. As part of the FSBDC’s Growth Acceleration Services, an evaluation of many sides of the business was conducted, including cash flow budgeting and management, marketing communications, organizational structure and capital requirements and access, followed by taking the necessary steps to optimize performance in each of these areas.

Significant dividends began to appear in 2013 from the work Page One Consulting and the FSBDC had undertaken with sales growing 32% over the prior year. And the momentum has continued. Under Ms. Page’s leadership the company has grown from $2.3 million in sales with less than 30 employees in 2013 to sales of $6.2 million and 60 employees at the close of fiscal year 2016. These results equate to a remarkable revenue growth rate of 162% from 2013 to 2016.

One of Page One Consultant’s 2016 business highlights is its winning a prime consultant role as the Owners Authorized representative on the Greater Orlando Aviation Authority’s 1.8 billion South Terminal-C Phase I project. Other noteworthy projects underway at POC are work on the I-4 Ultimate roadway reconstruction, the Wekiva Parkway roadway extension, building of the Dr. Phillips Performing Arts Center.

Among many community service activities, Page One has partnered with Career Source of Central Florida to train, certify and hire nine (9) unemployed or under-employed local individuals into full-time skilled positions with the company.

In Ms. Page’s own words, “We are fortunate to have a growing business, but the challenges that come with growth are sometimes enormous. It is so nice to have someone who understands what small businesses are going through. Roger Greenwald with the FSBDC at UCF is that special person who understands the dynamics of growth and how to handle them. There are so many issues that arise daily; it’s nice to know someone who has been there and can provide suggestions on how to put them in perspective and handle them.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

FSBDC, DSC, John Walsh, The Observer

Palm Coast and Ormond Beach Community Newspapers Growing With Assistance from FSBDC at Daytona State

FSBDC at UCF’s Daytona State College Sub-center and Its
CEO XChange Program Contributing to Local Publisher’s Success

May 8, 2017

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – ‘Disruptive innovation’ is a watch word of the technology world, describing the strategic underpinning of some of today’s truly remarkable 21st century businesses, companies like Uber and Airbnb. One doesn’t often apply the concept to newspaper publishing, especially because it’s an industry whose obituary seems to be written daily.

But that’s not the way John Walsh, publisher and an owner of the Palm Coast and Ormond Beach Community Newspapers, saw it. He saw an opportunity in community news: doing hyper-local reporting in targeted communities built on an advertiser-supported business model. “Our mission is to provide our communities with extraordinary local content while helping our partners prosper,” Walsh says.

And apparently it’s ‘mission accomplished’.  Started in 2010, the Observer had a successful launch, was profitable within 3 months and saw revenues on a steep growth curve. There was one problem, however. Walsh noticed that despite an increasing top line, bottom line profitability wasn’t growing. “We weren’t making the money we should have been,” Walsh recalls. “I wanted to know what we were doing wrong and what we were doing right so I could correct that situation.”

That’s when John Walsh turned to the CEO XChange program at the Florida SBDC at Daytona State College, a sub-center of the FSBDC at UCF, and the Center Director and FSBDC consultant George Tewari. The CEO XChange is a facilitated peer-to-peer executive roundtable program serving business leaders and owners that offers a confidential setting to discuss the challenges, threats and opportunities they face as managers and leaders. It enables a group of chief executives to collaborate and work through the issues they all face running small and medium-sized businesses.

“I have had previous good experiences in forums like the CEO XChange, but this one is the best yet,” states Walsh. “I really believe in the value of sharing best practices, learning from others who are smarter than I am, then setting goals and being held accountable for them by those same CEOs. I’ve learned that process trumps talent (mine anyway) and the CEO XChange really helped me direct my focus and implement new processes and procedures. And that has changed my business for the better.”

“Thanks to the CEO XChange and my colleagues there, combined with the consulting support of George Tewari from the FSBDC, we have seen our profitability grow to the industry standard,” Walsh continued. “More importantly, our margins have increased 30 – 40%. Revenues have been growing while at the same time expenses have been managed down. It can all be credited to the FSBDC and CEO XChange.”

“I’d say to any business owner considering the CEO XChange: ‘It takes some guts to participate but it’s worth it. Managing yourself is one thing. But being held accountable to 12 – 13 other business owners – all who are in the same boat you are – holds you to a different level, to a higher standard. I encourage anyone who’s interested in improving their business to join the CEO XChange.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

VAMP, The Vocational Academy of Makeup and Prosethics, FSBDC, UCF

Beauty and Special Effects Makeup Academy Growing with FSBDC at UCF Assistance

The Vocational Academy of Makeup & Prosthetics (VAMP) Providing Training For Growing Professional Beauty and Modern Effects Makeup Industry

April 27, 2017

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – You have a passion. You have creativity and skills. And you have a vision of how others can become experts in your chosen craft in the RIGHT way – with in-depth training built upon a unique curriculum taught by industry professionals. With all of this in hand, what do you do next?

If you are Heather Fildes and Kimberly Spratt, you set to work to open a school teaching modern special effects and beauty professional makeup artistry. And you start in the right place: by writing a business plan.

It was there that Fildes and Spratt found themselves in 2015. With a clear view of the business they wanted to be in, a sharp definition of the kind of training they wanted to offer and a keen understanding of how their experience in special effects and beauty makeup could be used to turn makeup enthusiasts into professionals, writing their business plan was an exciting opportunity to articulate their ideas, and turn them into a blueprint for realizing their dreams and business success.

Producing the financial plan for the school presented challenges, however. With neither having a background in accounting or finance, Fildes and Spratt were in unfamiliar territory. That’s when they turned to the Florida SBDC at the University of Central Florida and consultant Hunt Dawkins.

“We were OK until we got to the budgets and financials,” recalls founder and owner Kimberly Spratt. “We thought we had to take everything down to the penny and our progress stalled. So we turned to the FSBDC and thank goodness we did. We met with Hunt Dawkins at the FSBDC’s offices. He made the financials easier. He simplified it all. He guided us through the process.”

And very successfully it turns out. First, Fildes and Spratt completed their business plan, and at Dawkins’ urging, entered and became finalists in the Orlando 2015 Business Plan Competition of the National Association of Woman Business Owners (NAWBO). They used their plan as the basis of their successful application for school certification by the Florida

Department of Education’s Commission for Independent Education. And it served as their road map for beginning their business: finding a location for the school with proper zoning, forecasting startup costs and working capital needs, designing the school’s construction buildout and building improvements and launching their marketing efforts.

Today, The Vocational Academy of Makeup & Prosthetics (VAMP) is off to a great start. It offers a special effects makeup laboratory and a beauty applications classroom that are both state-of-the art. A respected faculty of experienced professionals is in place and the school has graduated its first Modern Effects Makeup Artistry class; the next one is starting soon. And a Beauty Professional Makeup Artistry class is forming. The FSBDC is now working with them on their second stage marketing campaign.

“We would absolutely encourage everyone to work with the FSBDC,” commented founder and owner Heather Fildes. “Being a business owner takes so much more than we expected. I don’t know if we could have done what we’re doing now if we hadn’t had their help. The FSBDC is a great resource.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

sbdc@ucf.edu | www.sbdcorlando.com

First Response Disaster Team Building for the Future With Assistance from FSBDC at UCF

First Response Disaster Team Building for the Future With Assistance from FSBDC at UCF

Business Benefits from FSBDC’s Advisory Board Council Program

April 12, 2017
FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

First Response Disaster Team Building for the Future  With Assistance from FSBDC at UCFOrlando, FL – When you look up ‘serial entrepreneurs’ on the Internet, there’s no good reason that you wouldn’t come upon Anne-Marie and Ken Poulin. Over the course of their years together, this wife and husband team has started and sold multiple businesses, most recently launching First Response Disaster Team in 2010.

First Response is an emergency restoration company that is focused primarily on clean up and remediation of flood, mold, fire and smoke damage. Their mission: “We help people through difficult times.” Based in Edgewater, Florida, the business has grown to more than $2 million in annual revenues and employs more than 10 people. And the company is easy to recognize out in the field, what with their sharply dressed technicians, all sporting distinctive bright red bow ties.

It is not the bow ties that set the Poulins and their company apart however. It is their entrepreneurial zeal to constantly look for better ways to run and grow their business. It was that drive to find new strategies to build their business that led the Poulins to the Florida SBDC at UCF and its Advisory Board Council (ABC) program.

The Advisory Board Council is a no-cost board of experts providing advice and counsel to help businesses grow.  Each board is custom designed and assembled by the FSBDC at UCF’s ABC program manager Jill Kaufman. The FSBDC acts as a matchmaker between established local businesses and area professionals who volunteer their expertise as members of an advisory board, with the volunteers selected to address the specific needs of the FSBDC client.

“Jill did such a great job for us,” Ken Poulin remarked. “She and FSBDC handpicked people who had lots of good information about what we are trying to do. They were small business owners like us, folks who had built businesses and sold them. We had an accountant, a banker and even a guy who had been in restoration – our business! – for forty years.”

“We met with our Advisory Board regularly over the course of about two years,” continued Anne-Marie Poulin. “We had a team that we could ask questions of and they’d give us answers. We’ll admit that sometimes those answers weren’t what we wanted to hear. However, they were the answers we needed to hear and therefore all the more valuable. Our ABC meetings created a really significant level of accountability for us that helped us grow our business.”

Working with their Advisory Board Council, the Poulins concentrated on strengthening the foundation of their business. They developed the policies, procedures, checklists and handbooks they needed to expand or “scale” their business, as they like to say. As a result, First Response was able to put processes in place that are driving revenue increases and earning them recognition as one of “Volusia’s Best” businesses.

“The ABC was an amazing experience for us,” concluded Ken Poulin. “We look back on the other businesses we’ve started and only wish we’d come to the FSBDC sooner. We’re just really happy to have them assisting us now.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Magellan Solutions, Government Contracting, Florida SBDC

Magellan Solutions USA Making Its Mark in Government Contracting Business

Melbourne, FL-based Company Assisted by the FSBDC at Eastern Florida State College

April 5, 2017

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu  

Orlando, FL – Starting and growing a business is not an easy undertaking. It takes a vision, perseverance, and an over-sized work ethic. And that’s what Mark A. K. Dee, chief executive officer of Magellan Solutions USA, had when he launched his business in 2012. After a more than 20-year career in the U.S. Air Force, he had built a highly diversified business processing outsourcing and call center organization serving a wide variety of clients with information technology, healthcare and energy/utilities services.

Dee also took the opportunity to separate his company from the competition by working through the process and obtaining verification from the U.S. Veterans Administration as a Service-Disabled Veteran Owned Small Business (SDVOSB). It was with this credential in hand that he approached the Florida SBDC at UCF’s Government Contracting Specialist Patricia Simpson based at the FSBDC at Eastern Florida State College, a sub-center of the FSBDC at UCF.

Like any good entrepreneur, Dee was interested in finding new markets and growth for his company. He saw significant opportunity in bidding on and winning contracts with the government. And that’s where Simpson came in. As an expert on the FSBDC’s Procurement Technical Assistance Center (PTAC) team, she had the knowledge of the government market that Dee sought.

“My colleagues and I at Magellan Solutions USA are retired military. We used to be the buyers. Now we were undertaking to be the sellers,” Dee pointed out. “That’s definitely a different breed of cat. Although we had the background in dealing with the government, we needed the guidance of someone who was familiar with the system of today. That was Patricia Simpson and the FSBDC at UCF’s Government Contacting Services.”

Working with Simpson, Dee and his senior vice president for Business Research and Intelligence Mike Lopez began to hone in on government contract bidding strategies to leverage the company’s SDVOSB status. They began the process of obtaining certification from the U.S. Small Business Administration’s 8(a) Business Development Program designed to help small socially and/or economically disadvantaged businesses compete in the federal marketplace. And Simpson introduced them to a treasure trove of market databases, search engines, and research tools to analyze the government contracting market and Magellan Solutions’ competitors.

“Working with the Florida SBDC has been nothing but a positive experience,” Says Dee. “It’s been a lot of work, but we have received so much guidance from Patricia and we have learned so much. Before we started working with her, we’d been taking a shotgun approach to the market and wasting so much time looking for needles in a haystack. Now we are focused, we have a strategy and have started winning the multi-million dollar contracts we are bidding on.”

“I would absolutely, 100% recommend the FSBDC,” Dee concluded. “It’s all about positioning your company to succeed in the government market. Doing it by yourself is a big mistake. The guidance and direction the FSBDC provides makes all the difference. It certainly has for Magellan Solutions USA.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Dr. Paint; SBDC, Small Business, Palm Coast

DR. PAINT Succeeding in Palm Coast With Help from FSBDC at UCF

Orlando, FL – Omar Rivera and his wife Katherine are a Palm Coast, Florida success story. Together, and with assistance from the Florida SBDC at UCF-Palm Coast, they have built DR. PAINT, a residential and commercial painting contractor, into a successful local business in just two short years.

In 2013, Omar Rivera was on active duty in the U.S. Air Force stationed in Sumter, South Carolina but contemplating his retirement and life after the Air Force. He enrolled in a program designed to assist military personnel with the transition into civilian life called “Boots to Business.” There he came into contact with the South Carolina Small Business Development Center (SC-SBDC).

“Boots to Business and my SC-SBDC consultant helped me a lot. I had a lot of ideas about what type of businesses to get into and he guided me in the right direction,” Rivera recalls.

Shortly after retirement from the Air Force, the Riveras moved to Palm Coast to start DR. PAINT. And they immediately connected with Ray Peter, a consultant at and area manager of the FSBDC at UCF-Palm Coast office located in the Palm Coast Business Assistance Center (BAC). And Peter has been helping them ever since.

“The FSBDC has assisted us in so many ways; guiding us in putting together our Employee Handbook, building our marketing plan, sharpening our social media and public relations, strengthening our financial management. They even introduced us to government contracting,” says Katherine Rivera.

“And not only did they help us understand how to go after federal contracts,” continued Omar Rivera, “but they actually made it possible for us to put in bids and win the work. They helped get all the documents together and explained what the government was looking for. In a very short time by government standards – less than a year – we have been awarded multiple contracts worth more than $80,000 in sales to us.”

Omar and Katherine Rivera are excited about Dr. Paint’s future in Palm Coast. And they are intent upon continuing to work with Ray Peter and using the FSBDC to help them with their business. “The FSBDC is like a mentor to us. When we have any issues, we can always count on them. They are just a call away. It is great to know they are there whenever we need them,” Mr. Rivera states.

“Entrepreneurship is a lonely road,” he continued. “Sometimes you don’t know where to go or what to do. It’s definitely worth it to seek out the FSBDC. They know what they’re talking about; they are very knowledgeable and have great resources. They can help with any aspect of your business. And it’s all at no cost. I’d tell any business owner: ‘Try them out. You’ll be glad you did.’”

 

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Small Business Institute, SBI

UCF College of Business Students Win Small Business Institute® National Honors

Student Teams Assist Local Small Businesses with Award Winning Consulting As Part of Florida SBDC at UCF Program

March 2, 2017
FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL –    The Small Business Institute® (SBI®), the premier professional organization of small business / entrepreneurship educators and researchers involved in student analysis projects and dedicated to experiential learning and small business inquiry, announced on February 18, 2017 that two (2) student teams from the University of Central Florida’s College of Business were winners in its annual Student Consulting Project of the Year (POY) competition, taking second place in the 2015-16 ‘Graduate Specialized’ division and third place in the 2015-16  ‘Graduate Feasibility/Business Plan’ division, respectively.

In competition with MBA teams from across the country, the UCF team of then students (all are now graduated) Jason Osorio, Gary Muzzonigro and Alex Hinkle produced a second-place award winning consulting project in the ‘Graduate Specialized’ category for a local Central Florida company, USA Shoe Company. The company, primarily a provider of shoe repairs for the local entertainment industry, specifically targeting Orlando’s large amusement parks, requested a market assessment, competitive analysis and a contract implementation and scaling plan.

A second team comprising then-UCF students Jessica Blickley, Ryan Eid and Michael Glazer was awarded third place in the ‘Graduate Feasibility/Business Plan’ category for their consulting work for Brevard County-based The Farm at Rockledge Gardens, one of the largest nurseries in eastern Florida.  The team produced a feasibility study and assessment of a proposed business expansion.

“We salute the accomplishments and the award-winning work of our students that is the result of the Management Department’s Small Business Consulting class,” said Dr. Ron Piccolo, the Galloway Professor of Management at UCF College of Business.  “The Small Business Institute® is an excellent platform from which to implement our strategy of ensuring students are career-ready upon graduation by providing high quality experiential learning and developmental feedback.”

Beyond creating award-winning consulting projects, the SBI® program and reports delivered by these students had significant impact for the Florida SBDC at UCF (FSBDC) client companies with whom they worked.  “Thanks to the UCF SBI, the USA Shoe Company is better prepared to engage other companies in future business,” said Julian Felipe Henao of USA Shoe Company.  “It is absolutely an invaluable program for any company looking to refine their strategic management goals. Thanks again. We appreciate all of the support from the entire organization.”

The SBI® Program serves as the foundation for a full-semester, graduate-level credit course offered by the UCF College of Business management department. Students enrolled in the class provide management consulting services to local small businesses.

During the semester, the student teams design and implement extensive research and analysis to determine industry best practices; meet regularly to understand company processes and procedures; and perform a wide-ranging examination of business and industry strategies and performance. Each student team has direct contact with the client and produces a professional case report. As a result of their efforts, the students are able to provide a comprehensive analysis and set of recommendations tailored to the FSBDC-client company.  Case study reports have included market research, marketing plans, competitive analysis, advertising strategy, customer surveys, strategic plans, financial analysis, human resource manuals and business plans.

“The SBI® program is a great partnership between the university and FSBDC at UCF to support small businesses in our area while also introducing UCF students to the world of business consulting,” said Dr. Tom O’Neal, associate vice president in the UCF Office of Research and Commercialization. “It is another demonstration of UCF’s commitment to our community and to growing the local economy.”

In cooperation with the management department at UCF, the FSBDC at UCF sponsors the Small Business Institute® in Central Florida and manages the SBI® program locally. It recruits and evaluates FSBDC clients for the program, lends FSBDC consultants as SBI® case supervisors and provides a range of guidance and support to the student teams. The FSBDC is hosted by the UCF Office of Research & Commercialization.

SBI® is a nation‐wide program that provides high‐quality business assistance to companies in need while providing an extraordinary opportunity for university students to learn through field case studies. Each project is led and conducted by a group of students under the supervision of an SBI® Director or faculty member. The experience is often cited by students as being one of the most rewarding of their academic careers. In today’s collegiate environment, there is a strong emphasis on experiential learning, and the SBI® has been at the forefront of this movement for more than 30 years.

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Nanospective; Roger Greenwald; Brenda Prenitzer

Nanospective, Inc. Meets the Challenges of Growth with Assistance from FSBDC at UCF

February 23, 2017

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – One of the greatest challenges a small business faces is transitioning from its startup phase to being an established, high-performing second stage company. It is not for the faint of heart. The changes in strategy, organization and culture are often profound. But the rewards can be dramatically positive for all of the key stakeholders: owners, employees and clients. Nanospective, Inc. certainly found that to be the case when it made the transition to its second stage of growth with assistance from the Florida SBDC at the University of Central Florida (FSBDC at UCF).

Nanospective likes to say is delivers “Big Solutions to Small Problems” because it provides advanced materials characterization analytical services and consultation to clients around the world using advanced imaging and spectroscopic instruments to determine what atoms are present in a material and how they are arranged. Those two relationships determine every physical property about a material: is it brittle, will it bend, does it conduct electricity, can it be seen through, for example. It is this kind of information associated with molecular science that the experts at Nanospective provide to their clients, primarily related to quality control and intellectual property protection.

The company was founded by four UCF PhDs in 2003, with initial assistance from the UCF Business Incubator and the Florida SBDC at UCF. Based upon what they had studied in school and then used in corporate America, they innovated with a heavy emphasis on client service. The company grew to be a profitable business but, like most startups, hit a wall where growth was harder and harder to come by. It was then that Nanospective turned again to the FSBDC at UCF and its consultant Roger Greenwald.

“We started working with the FSBDC again and with Roger because we wanted to change from being a lifestyle business and put ourselves in position to understand how to really move forward and grow,” says Brenda Prenitzer, President and CEO of Nanospective. “At the time, we had four, then three, owner-employees leading by democracy, each with different visions for the future. We had evolved into three different companies each working from home.  We had reached a plateau.”

At no cost to the company, Greenwald and the FSBDC team were brought in to help Nanospective make the transition to being a second stage growth company. They assisted by helping to develop a strategic growth plan, providing financial analysis, giving marketing and business development direction and offering guidance on organizational structure and development.

“Our experience with the FSBDC has been fabulous,” Prenitzer says. “Roger Greenwald has been immensely helpful to us. While it wasn’t easy and required extremely delicate navigation, we have transitioned successfully to a single-owner company with a unified vision and strong corporate culture. We are fortunate that the two other owners chose to remain to do what they love: be great scientists. We have developed a Nanospective ‘Way’ focused on both our clients’ and our employees’ success. And we have achieved superior business results, delivering an average of 25% revenue growth year over year and adding 9 new employees to meet the needs of our clients, she concluded.

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Summer Solutions, Amy Kirkland, FSBDC at SSC

Summer Solutions, Inc. Growing with Assistance form the Florida SBDC at Seminole State College

FSBDC’s Advisory Board Council Program Called Invaluable

February 15, 2017
FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – The entrepreneurial life has its challenges. They are only multiplied when you relocate yourself and your business from Pennsylvania to Lake Mary, FL. But that’s exactly what Keith Lorenz, founder and owner of Summer Solutions Inc., did in 2013.  While searching for local assistance and learning the local business landscape, he found the support and assistance he needed to make a success of his move at the Florida SBDC at Seminole State College (FSBDC at SSC), a sub-center of the FSBDC at UCF, through its Advisory Board Council (ABC) program.

Summer Solutions is in the business of solving the problems that swimmers have with chlorine: the hair discoloration, the dry skin conditions, the deterioration of their swim suits to name a few. Summer Solutions offers a full line of products – shampoos, soap, swimwear care products – specifically designed to address the deleterious effects of chlorinated swimming pool water.

Lorenz started the company in Pittsburgh Pennsylvania and made it a small success. Now he was ready to devote his full time to making the company a big success and answer some big questions: is this a real business I can grow? How can I scale it up? Where can I find the people I need to help me succeed?

It was then that he did some research and found the Florida SBDC. “I looked at all the different services offered by the FSBDC and saw the Advisory Board Council as the program that could really help me,” Lorenz says. “‘Wow,’ I said. ‘This is exactly what I need. Right here in Seminole County.’” He contacted Amy Kirkland, a consultant and the manager of the FSBDC at SSC, to apply.

In the Advisory Board Council program, the FSBDC constructs a no-cost board of experts that meets over an 18 month period providing advice and council to help businesses grow. The FSBDC acts as a matchmaker between established local businesses and area professionals who volunteer their expertise as members of an advisory board, with the Board customized and the volunteers selected to address the specific needs of the FSBDC client.

“My Advisory Board was invaluable. I was working on my own and needed advisors to bounce ideas off, to discuss issues with,” says Lorenz. “I wanted the accountability that would come from putting my plans in front a group of experts. And that’s what I got, and more, from my Board. They provided a forum that helped me make better decisions that helped my company grow.”

“My board saved me from taking some unnecessary risks and convinced me to invest in my marketing and sales efforts. They helped me analyze and redefine my target markets. We reassessed my website and they assisted me in finding the resources to improve it dramatically. They persuaded me that a dedicated sales person would have much more success than me doing it myself,“ Lorenz continued. “And the results speak for themselves: we now have a better focus on our markets, and our sales are up nicely.

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com