Protean BioDiagnostics Finds Funding Success with FSBDC at UCF Support

Precision Oncology Firm Partners with FSBDC at UCF to Unlock SBA Funding and Fuel Innovation in Cancer Diagnostics.

September 16, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

                 John Hickle, Consultant, FSBDC at UCF, 407.420.4846 or John.Hickle@ucf.edu

Orlando, FL – For any business, but especially for small businesses, growth requires investment. Typically, that investment requires access to capital. For Protean BioDiagnostics, a groundbreaking innovator in precision oncology and cancer diagnostics, and its President and CEO, Dr. Anthony Magliocco, additional funding was the key that would unlock significant opportunities presented by revolutionary treatment advances for patients with cancer. But where could he turn to for help obtaining additional capital? Dr. Magliocco found the answers he needed from the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF).

Protean BioDiagnostics provides cancer profiling, next generation diagnostics, and data integration services and solutions. The company has developed a platform technology called Protean MAPS® to help guide doctors and patients regarding how to optimally treat cancer. “Our technology includes advanced and unique tests for early detection of cancer,” Dr. Magliocco states proudly, “as well as a guidance system to help doctors pick the right tests. In addition, we manage all that information for our doctors and patients to enable them to make effective treatment decisions.”

With that as the backdrop, Dr. Magliocco was eager to expand his business. He connected with the Florida SBDC at UCF and took advantage of its technical services, including no-cost, expert business consulting, training, and access to market research and data. “I was quite delighted about the services and about how they could help us develop our business,” Dr. Magliocco recalls.

Given Protean and Dr. Magliocco’s specific needs, John Hickle, an FSBDC consultant specializing in access to capital engagements, stepped in to offer guidance. “I found working with John really valuable,” Dr. Magliocco explains, “because John had really long and deep experience in the capital field, not only with the FSBDC but with other organizations. He was well equipped to guide me about things like SBA loans, about other sources of capital, and also ones to try to avoid. In addition, there are government agencies that we would like to work with, like the Veterans Administration, and the SBDC supplied really invaluable help connecting to those groups.”

Supported by the FSBDC, Dr. Magliocco quickly achieved his primary objective: unlocking new funding. “We were successful in obtaining an SBA loan and we’re continuing to look to bring in additional loans,” Dr. Magliocco summarized. “It was a tremendous experience and extremely pleasant working with the FSBDC and actually very successful. We raised over $300,000 on very good terms working together with them, which will help with corporate growth and debt consolidation.

“If I had to use one word to describe the FSBDC, it would be ‘helpful’” concluded Dr. Magliocco. “They were there to guide me through and help me every step of the way. I would encourage others to reach out, explore for yourself, and see the incredible value that can be delivered by working with the FSBDC.”

For information about Protean BioDiagnostics, please visit https://www.proteanbiodx.com/ .

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2024, the FSBDC at UCF served 2,277 entrepreneurs in Central Florida with consulting services, resulting in more than 2,855 jobs impacted; $564.3 million in sales growth; $57.2 million in capital formation; $161.1 million in government contract awards; and 142 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For nearly 50 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2024, the Florida SBDC Network delivered 107,812 hours of consulting to 15,474 small business clients – resulting in business owners securing $304 million in capital, $732 million in government contracting, impacting 19,800 jobs, increasing sales by over $3.8 billion, and creating 1,019 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. Full funding disclosure available at www.floridasbdc.org/funding-disclosures/.

The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Florida SBDC at UCF Named 2025 Region of the Year

Celebrating a Legacy of Innovation, Impact, and Service to Central Florida’s Small Business Community

September 15, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Orlando, FL – The Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) has once again earned top honors, being named the Florida SBDC Network’s 2025 Region of the Year—a distinction it last claimed just two years ago.

The Florida SBDC Network, the state’s principal provider of small business assistance, recently honored outstanding staff, partners, and volunteers at its Annual Performance Excellence Awards Celebration. Presented August 18, the awards are the network’s highest honor, recognizing staff and partners for making a lasting impact on Florida’s small business community.

This recognition reflects the FSBDC at UCF’s remarkable economic impact across its eight-county Central Florida region, where its team of certified consultants delivered more than 17,800 hours of expert guidance to over 2,200 small businesses. As a result, in 2024, the region helped clients start 142 businesses, access over $57 million in capital, and obtain more than $161 million in government contracts. From helping entrepreneurs launch new ventures to securing millions in capital and winning government contracts, the center continues to strive to be a driving force behind Central Florida’s economic vitality.

But the accolades didn’t stop there.

The FSBDC at UCF also took home the Network’s prestigious Alan Cowart Pioneer Award for its groundbreaking CEO XChange program. Born from client demand for deeper and ongoing support, this advanced program fosters meaningful dialogue, strategic insight, and collaborative problem-solving—empowering CEOs to overcome challenges, refine their vision, and drive sustainable growth.

Volunteerism was also in the spotlight, with longtime advisor David Rosenfeld named Florida Volunteer of the Year. A CFO consultant expert in corporate finance and strategic planning, Rosenfeld has spent two decades mentoring local businesses through the FSBDC’s Advisory Board Council, leaving a notable mark on the region’s entrepreneurial landscape and on the companies he has advised.

Three FSBDC consultants were honored with Lifetime Achievement Awards for their significant contributions. Hal Thayer and Margaret Incandela were recognized for helping small businesses access over $75 million and $50 million in funding, respectively. Jamie Mead earned distinctions for guiding more than 75 entrepreneurs through the journey of starting their own businesses.

The center’s commitment to education and mentorship was further celebrated with the Student Project (Graduate) of the Year Award, highlighting its role in shaping the next generation of business leaders.

In addition, and emblematic of their long-term commitment to the economic health and prosperity of Central Florida and the FSBDC at UCF’s mission to help small businesses launch, grow, and thrive through expertise, resources and advocacy, FSBDC at UCF team members were also recognized for their years of service: 15 Years: Theresa Davis, Hal Thayer; 10 Years: Jessica Ali, Michael Oppenheim; 5 Years: Jamie Mead, Jose Molfino, Sharon Smith.

“I’m incredibly proud of our team’s unwavering commitment to helping small businesses succeed and our communities grow,” shared Eunice Choi, Regional Director of the FSBDC at UCF. “These awards are a testament to the passion, innovation, and impact our staff and partners bring to the region every day.”

From pioneering programs to lifelong service, the FSBDC at UCF continues to set the standard for what it means to empower small businesses—and build a stronger Florida, one entrepreneur at a time.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2024, the FSBDC at UCF served 2,277 entrepreneurs in Central Florida with consulting services, resulting in more than 2,855 jobs impacted; $564.3 million in sales growth; $57.2 million in capital formation; $161.1 million in government contract awards; and 142 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For nearly 50 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2024, the Florida SBDC Network delivered 107,812 hours of consulting to 15,474 small business clients – resulting in business owners securing $304 million in capital, $732 million in government contracting, impacting 19,800 jobs, increasing sales by over $3.8 billion, and creating 1,019 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. Full funding disclosure available at www.floridasbdc.org/funding-disclosures/.

The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Doing It for the Dogs: Hounds Town Palm Coast – Bunnell Thriving

FSBDC at UCF – Palm Coast Helps Entrepreneur Secure Funding and Build a Successful Pet Care Business.

September 9, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Michael Oppenheim, Consultant/Area Manager, FSBDC at UCF – Palm Coast, 386.320.3313 or Michael.Oppenheim@ucf.edu

Orlando, FL – Launching a franchise can be a daunting challenge even for a successful and retired corporate executive. Jackie Rector, the now proud owner of Hounds Town Palm Coast – Bunnell, experienced this for herself and knew that she needed support to make her new dream a reality. That’s when she turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Palm Coast. As she looks forward to celebrating her new business’s one year anniversary, she is glad she did.

Hounds Town is a fully interactive doggy daycare, boarding, and pet spa facility. Designed like a town for dogs, it features expansive play areas, luxury overnight suites, and a pampering doggie day spa. “What makes Hounds Town special is that the dogs are not caged or crated,” shares Rector. “We pride ourselves in the care we give our dogs. We make sure, when they come to us, that they can play interactively in a natural pack environment with dogs of the same size, temperament, and play style. What that does is help to socialize the dogs and make them happy. And that’s what it’s all about: Doing it for the Dogs.”

Rector’s professional background brought significant advantage to her new venture. “As a retired corporate executive from a Fortune 200 company, I knew I had the foundation to be a business owner,” she explains. “But I knew I needed some support in terms of developing a business plan, getting funding. I couldn’t do that alone. So I found the Small Business Development Center in Palm Coast, and I was fortunate enough to get the support I needed and that’s why I am sitting here today. I couldn’t have done any of this without someone by my side coaching me.”

That someone was Michael Oppenheim, a consultant with the FSBDC at UCF. Rector worked closely with him, leveraging the FSBDC’s no-cost consulting services. “It started with a conversation. It was then a lot of discussion and brainstorming so I could evaluate my decision to make this investment and take this journey,” she recalls. “I needed to think about everything and especially things I hadn’t thought about. I met with Michael of the SBDC and we discussed it all, from start to finish, which was really good for me because I needed that.”

Oppenheim also helped Rector secure the capital she needed to launch her business. He guided her through preparing a loan package, identifying lenders, and facilitating the transaction. “A huge piece of working with the Small Business Development Center is obtaining funding,” Rector explains, “and I was able to get the funding I needed.”

Today, the FSBDC supports Rector with marketing strategy and financial management best practices. “Working with the SBDC is a no brainer,” she concludes. “I was really amazed and actually surprised that these resources are available to individuals looking to start their own business. And it doesn’t cost me anything. It is the way to go to make sure you have everything you need in your toolkit to be successful.”

For information about Hounds Town Palm Coast – Bunnell, please visit https://houndstownusa.com/locations/palm-coast-bunnell/?utm_source=google&utm_medium=map&utm_id=palm-coast-bunnell.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2024, the FSBDC at UCF served 2,277 entrepreneurs in Central Florida with consulting services, resulting in more than 2,855 jobs impacted; $564.3 million in sales growth; $57.2 million in capital formation; $161.1 million in government contract awards; and 142 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For nearly 50 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2024, the Florida SBDC Network delivered 107,812 hours of consulting to 15,474 small business clients – resulting in business owners securing $304 million in capital, $732 million in government contracting, impacting 19,800 jobs, increasing sales by over $3.8 billion, and creating 1,019 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. Full funding disclosure available at www.floridasbdc.org/funding-disclosures/.

The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

From Overwhelmed to Empowered: How FSBDC Helped GAVASHA, Inc Thrive

Strategic Consulting and Growth XChange’s Peer Coaching Fuels Facilities Management Company Growth

August 6, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Rafael E. M. Pratts, Area Manager, FSBDC at UCF – Osceola County, 407.847.2458 or RPratts@ucf.edu

Orlando, FL – Grisselle Supriana, founder of GAVASHA Inc., knows firsthand the challenges of launching and growing a small business. Even with a strong business model and boundless determination, navigating the early stages of entrepreneurship can be overwhelming. As many have found, it is hard to know exactly what to do first, where to go for help, how to make the right decisions, or even what the right decisions are.

That’s why Supriana turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF). For her and her facilities management company, it was the right move at the right time. Becoming a client of the FSBDC—and taking advantage of their no-cost consulting and specialty programs—was the right first step, one that she’ll tell you has paid off for her handsomely.

Founded in 2012, GAVASHA Facilities Management Services provides commercial and residential cleaning, janitorial, maintenance, handyman, and landscaping services. The company prides itself on delivering high-quality service with a personal touch. “We are the perfect touch for all the spaces you trust,” Supriana explains. “Hiring GAVASHA takes the stress out. Our main goal is to make our clients’ life easier, and to ensure we bring beautification and calmness to our clients, and make their property into an oasis when they get home or into their office.”

Although GAVASHA quickly achieved early success, Supriana recognized the need for guidance as the business began to scale. “As we started really growing, I felt overwhelmed, and I found refuge in the FSBDC,” she recalls. “They actually oriented me and guided me through the growth process. It’s been a great help. Their services have been excellent for our company’s growth and also great for my peace of mind.”

Working with Rafael E.M. Pratts, area manager at the FSBDC’s Osceola County Office, Supriana received one-on-one consulting tailored to her business needs. She also joined the FSBDC’s Growth XChange, an executive roundtable program that brings together business owners to share insights, solve challenges, and support one another in a confidential setting.

“Being a business owner is very lonely at the top,” Supriana affirms. “With the Growth XChange, you have other business owners there and they can relate to what you’re going through. It’s a support system where we throw out ideas that will help the other business owners and yourself. We’re kind of a team in that sense, all looking to help each other.”

The results have been remarkable. “The changes we’ve seen since we started working with the FSBDC and Rafael’s consultation support has been that our business has grown about 400–500 percent,” Supriana says. “And it’s just getting better. I am so grateful and I’m seeing that the more time I am with the SBDC, using their programs and services, the more we are going to be able to grow and go further.”

For information about GAVASHA Facilities Management Services, please visit https://gavasha.com/ .

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2024, the FSBDC at UCF served 2,277 entrepreneurs in Central Florida with consulting services, resulting in more than 2,855 jobs impacted; $564.3 million in sales growth; $57.2 million in capital formation; $161.1 million in government contract awards; and 142 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For nearly 50 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2024, the Florida SBDC Network delivered 107,812 hours of consulting to 15,474 small business clients – resulting in business owners securing $304 million in capital, $732 million in government contracting, impacting 19,800 jobs, increasing sales by over $3.8 billion, and creating 1,019 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. Full funding disclosure available at www.floridasbdc.org/funding-disclosures/.

The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Mecatos Bakery & Café: Driving Growth with Experience and Expertise

Columbian Bakery Chain Achieves Aggressive Goals with Assistance of FSBDC at UCF’s Advisory Board Council

June 4, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Jill Kaufman, Associate Director/ABC Program Manager, 407.420.4854 or Jill.Kaufman@ucf.edu

Orlando, FL – Finding broad industry experience and deep functional knowledge that can accelerate revenue growth in a small business is generally not easy, even for the most ambitious entrepreneurs and business owners. Edwin Lurduy, founder and CEO of Mecatos Bakery & Café, had built a successful company from a simple, family-owned business started in 2015 that shared his passion for Colombian food and culture with its diverse communities. Featuring Mecatos’ by-now renowned Colombian specialty coffee, delicious baked foods, hot bites, and desserts offered in a welcoming, relaxed, and modern setting, the company had grown to four stores in Central Florida by 2022.

Lurduy believed Mecatos Bakery & Café could be much more, however, and to achieve the growth he imagined possible, he sought fresh perspectives and deeper expertise. This led him to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) and its award-winning Advisory Board Council (ABC) program. Led by program manager Jill Kaufman, it offers small business owners the opportunity to work with a customized board of experts providing advice to help businesses grow – all at no cost. The FSBDC acts as a matchmaker between established local businesses like Mecatos and area professionals who volunteer their expertise and are purposefully selected to address the specific needs of the FSBDC client. Lurduy could not be happier with the results of his Advisory Board experience.

“The benefits we received from working with our Advisory Board, which was composed of people with decades of experience in marketing, legal, finance, and more, was incredibly valuable to a young organization such as ours” Lurduy recalls. “Every single idea or input they shared with us was important. They have lived this in much larger companies and it helped us to prevent or reduce mistakes and go in a better direction. It has meant significant changes at our stores and in our distribution center, some of the more critical ones being menu simplification, display and signage improvements, expansion of our catering operation, and help with sourcing and procurement of new products, how to look for them and how to negotiate them.”

Lurduy has long had aggressive expansion goals in mind for Mecatos and the ABC has helped him realize them. “We have received tools from the Advisory Board on how to reach those goals,” he continued, “all obtained from the Board based on their experience working with companies that have done this. From their feedback and advice, we have saved money, saved time, and made our operations more efficient. We have learned things that would have taken years and many resources to learn on our own.”

“During the term with our Advisory Board, they were crucial to our expansion plans,” Lurduy concluded. “While we were working with them, our organization grew from four to nine stores. Our revenues doubled. Our employee count doubled. Our distribution center expanded as far as labor and production. These are all numbers that were impacted in one way or another by the advice, help, and support of our Advisory Board Council.” And exactly the result he was looking for when he brought in its experience and expertise to help him.

For information about Mecatos Bakery & Cafe , please visit https://mecatoscafe.com/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2024, the FSBDC at UCF served 2,277 entrepreneurs in Central Florida with consulting services, resulting in more than 2,855 jobs impacted; $564.3 million in sales growth; $57.2 million in capital formation; $161.1 million in government contract awards; and 142 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For nearly 50 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2024, the Florida SBDC Network delivered 107,812 hours of consulting to 15,474 small business clients – resulting in business owners securing $304 million in capital, $732 million in government contracting, impacting 19,800 jobs, increasing sales by over $3.8 billion, and creating 1,019 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF Celebrates 2025 National Small Business Week

FSBDC at UCF to Honor Clients as U.S. Small Business Administration Award Winners and Local Advisor as Regional Volunteer of the Year

May 15, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – In recognition of the significant contributions to a healthy economy made by the entrepreneurs and small business owners of Central Florida and the nation, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is celebrating the US Small Business Administration’s (SBA) National Small Business Week with a luncheon and awards ceremony recognizing local SBA award winners.

The FSBDC at UCF’s National Small Business Week celebration will occur on Wednesday, May 21st at the 2025 Small Business Awards Luncheon, an invitation-only event being held at the Citrus Club in downtown Orlando. Sponsored by Chase Bank, Florida Business Development Corporation and SouthState Bank, the luncheon will feature remarks by representatives from the Florida SBDC and the U.S. Small Business Administration who will present the following awards to the local FSBDC at UCF and state and district SBA awards recipients in attendance:

Veteran-Owned Small Businessperson of the Year

2025 State of Florida & SBA North Florida District Winner

Chad Drummond, President and Chairman of the Board

Drummond Carpenter, PLLC – Maitland

www.drummondcarpenter.com

 

Woman-Owned Small Businessperson of the Year

2025 State of Florida & SBA North Florida District Winner

Amanda Gaskins, MSN, APRN, Founder and Owner

Ultimate Health Direct Primary Care – Leesburg

www.ultimatehealthdpc.com

 

Small Business Community Partner of the Year

2025 SBA North District Winner

Leslie Giscombe, Founder/CEO

African American Entrepreneurs Association – Daytona Beach

 

Regional Volunteer of the Year

2025 Central Florida / Florida SBDC at UCF Winner

David Rosenfeld, CFO Consultant/Business Advisor

 

“It gives the FSBDC at UCF great pleasure to honor our valued clients Amanda Gaskins of Ultimate Health Direct Primary Care and Chad Drummond of Drummond Carpenter as U.S. Small Business Administration Award winners as part of its Small Business Week,” remarked Eunice Choi, Regional Director of the Florida SBDC at UCF. “We are also indeed pleased to congratulate and applaud David Rosenfeld as the Central Florida / FSBDC at UCF Regional Volunteer of the Year for his longstanding support and dedicated volunteer work supporting the FSBDC at UCFs clients in our Advisory Board Council program.

“Drummond Carpenter and Ultimate Health Direct Primary Care are outstanding examples of small business success stories, each one built upon the vision, energy and determination of their entrepreneurial founders,” shared Choi. “The FSBDC at UCF works to provide no-cost consulting, business training, and access to market research that allows companies like these to excel. We are gratified to have assisted them in their achievement in some small way,” Choi continued.

Drummond Carpenter is a full-service civil and environmental engineering consulting firm certified as a service-disabled veteran-owned small business (SDVOSB) and headquartered in Orange County.   Its primary services include green infrastructure and sustainability, civil and water resources engineering, environmental modeling, nuclear waste disposal and safe storage, and environmental assessment and remediation. The firm serves clients across the nation including NASA, the U.S. Department of Energy, the U.S. Department of Veterans Affairs as well as various municipalities across the Midwest and in Central Florida, including the City of Orlando and Orange County.

Ultimate Health Direct Primary Care is a Direct Primary Care (DPC) practice – a new and innovative personalized approach to medical care management. This affordable, patient-centric model gives members access to unlimited primary care. The focus is to provide every patient with individualized attention to meet his or her specific healthcare needs; 24/7; days, nights, weekends; and in whatever manner they choose: phone, telehealth, email, in office, all covered by a single, monthly fee. The monthly direct pay, flat fee is likely to cover 80-90% of the issues for which patients need to seek medical care, including: routine and preventative care; sick visits, weight loss management, and chronic disease management.

“Both Ultimate Health DPC and Drummond Carpenter have built themselves from start-ups into impressive businesses by meeting the needs of their customers, employing our neighbors, and serving our community, thereby contributing materially to our local economy and the wellbeing of Central Florida,” said Choi.

“Florida’s 3.3 million small business owners work tirelessly everyday to launch and grow their businesses, and the Florida SBDC Network is proud to stand alongside them to help make their dreams a reality,” said Greg Britton, state director of the Florida SBDC Network. “We are proud to be able to celebrate the success of some of our highest achievers, and acknowledge all our small businesses do to help make Florida the best state in the nation to work, live, and play.”

National Small Business Week is proclaimed by the President of the United States to recognize the critical contributions made by America’s small businesses and entrepreneurs to our economy. More than half of Americans either own or work for a small business, and they create about two out of every three new jobs in the U.S. each year.

As part of National Small Business Week, the U.S. Small Business Administration takes the opportunity to highlight the impact of outstanding entrepreneurs, small business owners, and others from all 50 states and U.S. territories. Every day, they’re working to grow small businesses, create 21st century jobs, drive innovation, and increase America’s global competitiveness. This year’s week-long celebration ran May 4 – 10 with events being held in multiple cities from coast-to-coast throughout the month of May that are designed to help small businesses start, grow and succeed.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2024, the FSBDC at UCF served 2,277 entrepreneurs in Central Florida with consulting services, resulting in more than 2,855 jobs impacted; $564.3 million in sales growth; $57.2 million in capital formation; $161.1 million in government contract awards; and 142 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For nearly 50 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2024, the Florida SBDC Network delivered 107,812 hours of consulting to 15,474 small business clients – resulting in business owners securing $304 million in capital, $732 million in government contracting, impacting 19,800 jobs, increasing sales by over $3.8 billion, and creating 1,019 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

UCF College of Business Students Win Small Business Institute® National Honors in Florida SBDC at UCF Program

Student Team Assist Local Small Businesses with Award Winning Consulting

May 12, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – In a sweep of its competition entries, the University of Central Florida’s College of Business recently won two (2) 1st Place prizes in the 2024-25 Small Business Institute’s® (SBI®) annual Experiential Learning Project of the Year Competition, with two separate UCF CBA student teams taking the top honors in the ‘Graduate Specialized’ and ‘Graduate Feasibility/Business Plan’ categories.

In addition to receiving their awards at the SBI® national conference this month, the students will be recognized and honored at the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF)’s National Small Business Week luncheon and awards ceremony honoring local Small Business Administration award winners in May.

Competing against MBA teams from across the country, the UCF student team of Matias Falckenheiner, Alexander Meleis, Victor Robinson III, all in the MBA program, and Tiama Washington of the Accounting MSA program, won in the ‘Graduate Specialized’ category on the strength of their consulting project for BWH Plant Co, an Apopka-based tropical houseplant company operating both online and brick-and-mortar storefronts. The second winning UCF student team of Branden Fernandez, Connor Murphy, Leomar Vasquez and Daniel Velez, all in the MBA program, won in the ‘Graduate Feasibility/Business Plan’ category on the merit of their consulting engagement for Sanford-based McCarthy Fabrication, a contract manufacturing, miscellaneous metals, and structural steel fabrications business.

This is the 20th and 21st time that UCF student teams have won an award since 2009 when UCF and sponsor Florida Small Business Development Center at UCF first participated in the SBI® national competition. SBI® is the premier provider of professional development for experiential student team consulting and entrepreneurship education, research, and activities.

Led by faculty advisor and Department of Management Adjunct Lecturer Dr. Carl Blencke, the Small Business Institute® is featured as a graduate level class in the UCF College of Business’s Department of Management: ENT 6946 – Small Business Consulting. The Florida SBDC at UCF manages the program by recruiting its clients, evaluating the students’ skills, and then matching them to the clients’ needs. The student team is then guided through the process by an FSBDC consultant acting as the Case Supervisor.

“This national recognition is a testament to UCF’s bold commitment to empowering students with real-world experiences that prepare them for their future careers and drive meaningful impact for our community,” said Mike Kilbride, Executive Chief of Staff, who oversees FSBDC at UCF. “These awards highlight the power of combining student talent, faculty mentorship, and industry partnerships, and they recognize UCF’s role in driving innovation, collaboration, and economic growth across our state.”

“What exciting accomplishments by our UCF College of business students!” said Rebecca Bennett, PhD., Professor and Chair of the Department of Management at UCF. “Our congratulations go out to each and every one of them. The SBI® program as part of our course offering is an important educational partnership between UCF and the FSBDC and a valuable experiential learning platform that contributes to the quality of the student educational opportunity at UCF.”

In the winning project for BWH Plant Co., the UCF team offered recommendations to enhance the company’s greenhouse inventory management processes and to optimize its warehouse space to help streamline and ensure accuracy and efficiency. The team from UCF’s first place project for McCarthy Fabrication delivered a comprehensive market feasibility study that ultimately provided a clear recommendation on whether the company should pursue expansion by introducing canopy fabrication.

— FSBDC —

About the Small Business Institute® Program in Central Florida

The Florida SBDC at UCF (FSBDC at UCF) sponsors the Small Business Institute® in Central Florida and, in conjunction with the Department of Management at the UCF College of Business Administration, manages the SBI® program locally. It recruits and evaluates FSBDC clients for the program, lends FSBDC consultants as SBI® case supervisors, and provides a range of guidance and support.

At the UCF College of Business Administration (UCF CBA), SBI® is a graduate‐level elective course. Students enrolled in the class provide management consulting services to local small businesses. Each student team has direct contact with the client and produces a professional case report. The report is the ultimate product of the program and is tailored to each business. Case study reports have included market research, marketing plans, competitive analysis, advertising strategy, customer surveys, strategic plans, financial analysis, human resource best practices, and business plans.

The SBI® Program is offered as a full-semester credit course through the CBA’s Department of Management. During the semester, the student teams complete extensive research and analysis to determine industry best practices; meet regularly to understand company processes and procedures; and perform wide-ranging analysis of business and industry strategies and performance. As a result of their efforts, the students are able to provide a comprehensive final report and set of recommendations.

SBI® is a nation‐wide program that provides high‐quality business assistance to companies in need while providing an extraordinary opportunity for university students to learn through field case studies. Each project is led and conducted by a group of students under the supervision of  a case supervisor and faculty member. The experience is often cited by students as being one of the most rewarding of their academic careers. In today’s collegiate environment there is a strong emphasis on experiential learning, and the SBI® has been at the forefront of this movement for over thirty years.

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2023, the FSBDC at UCF served more than 2,800 entrepreneurs in Central Florida with consulting services, resulting in more than 10,100 jobs created, retained or saved; $743.5 million in sales growth; $59.2 million in capital formation; $122.5 million in government contract awards; and 164 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For more than 45 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2023, the Florida SBDC Network delivered 111,720 hours of consulting to 14,808 small business clients – resulting in business owners securing $346 million in capital, $576 million in government contracting, impacting 19,263 jobs, increasing sales by over $3.9 billion, and creating 1,058 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Urban Perch Transformed with FSBDC at UCF’s Assistance

Boutique Home Builder Urban Perch Transformed with Florida SBDC at UCF’s Advisory Board Council Program Assistance

April 9, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Jill Kaufman, Associate Director/ABC Program Manager, FSBDC at UCF, 407.420.4854 or Jill.Kaufman@ucf.edu

Orlando, FL – It’s a hyper-competitive world out there for entrepreneurs and small business owners. They can have a great idea and love what they do but will always need to have focus and a competitive advantage to establish themselves in the marketplace and make their companies the successes they desire. Bianca and Eric Rey, the wife/husband team and co-founders and owners of residential home builder Urban Perch Boutique Homes, had launched their business and enjoyed some success, but soon found themselves at a fork in the road that brought questions about the next best steps to take in their entrepreneurial journey. Fortunately, they discovered the Advisory Board Council (ABC) program offered by the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) and it has made all the difference.

Headquartered in Winter Park, FL, Urban Perch Boutique Homes is a design-build firm that specializes in helping clients to find land, design their dream home, and turn its customers’ wishes into reality through new construction. With the help of its Advisory Board Council, Urban Perch has recently repositioned itself and carved out a special niche in a crowded and demanding industry. “What makes us unique,” shares Eric, “is that we are a design-focused wellness builder focusing on clean air, clean water, and a healthy home for your family.”

Having such a clear direction and unique focus was not always the case. As Bianca recalls, “when we started our journey with our Advisory Board Council we were at a crossroads with our business, feeling a little bit lost, not sure how to grow, not sure if we even wanted to grow and continue with this industry. The board we worked with completely changed our business. Working with the Advisory Board Council has been incredible for us. We rant and rave to everyone we can about how impactful the Board has been to us.”

The FSBDC at UCF’s Advisory Board Council program is an award-winning economic development driver for small businesses. Directed by program manager Jill Kaufman, each advisory board is a customized, no-cost panel of experts providing advice and counsel to help businesses grow over a set, 18-month term. The FSBDC acts as a matchmaker between established local small businesses like Urban Perch and area professionals who volunteer their expertise as members of the advisory board, with each advisor purposefully selected to address the specific needs of the FSBDC client.

“Every meeting they provided us with very insightful viewpoints and were a great sounding board to help us get to where we are today,” remarked Eric. “When we started with the Advisory Board Council, we were not clear as to what our unique value proposition was. They convinced us we needed to identify what that was and helped us develop what ended up becoming our wellness brand focus which is very unique in our industry.”

That new wellness positioning has worked admirably for Urban Perch. “We’ve seen some great business results since working with the Advisory Board,” declares Bianca, “because we’ve been able to stay focused on what we truly do well and what we know. We have been able to elevate our product and what we offer and been able to price our homes a little higher.”

Growth has also included new team members to expand Urban Perch’s marketing and social media presence while also attracting two seasoned project managers who have helped keep projects on time and moving along. “On the revenue growth side,” Eric noted happily, “from right before we began with our Advisory Board to the time we finished, we will be about five time (5X) larger revenue wise than when we started.”

For information about Urban Perch – A Boutique Home Builder, please visit https://urbanperchhomes.com/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2020, the FSBDC at UCF served more than 2,800 entrepreneurs in Central Florida with consulting services, resulting in more than 10,000 jobs created, retained or saved; $1.2 billion in sales growth; $92.4 million in capital formation; $92.7 million in government contract awards; and 86 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For more than 45 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2023, the Florida SBDC Network delivered 11,720 hours of consulting to 14,808 small business clients – resulting in business owners securing $346 million in capital, $576 million in government contracting, impacting 19,2635 jobs, increasing sales by over $3.9 billion, and creating 1,058 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Eii Triumphs in Government Contracting

APEX Accelerator at UCF Paves the Way

April 8, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Steven South, Manager, Florida APEX Accelerator at UCF, 412.888.9401 or Steve.South@ucf.edu

Orlando, FL – Selling to the expansive government market is a major opportunity for small businesses, one that is often overlooked. It is different in important ways, however, with a specific vocabulary and new and often unfamiliar processes, procedures and tools. In fact, it often requires training and guidance to enter the market, win contracts and be successful. For Janine Klein, CEO of Eii, a leadership and emotional intelligence training company, opportunities abounded in government contracting and she turned to the no-cost, expert consulting, business training and market research resources of the Florida APEX Accelerator at the University of Central Florida (Florida APEX at UCF) for the assistance she needed. Her payoff has been remarkable.

Eii provides a mental training gym that bridges the gap left by artificial intelligence (AI) with live, human-led interactions through advanced avatar technology. Using familiar platforms like Zoom, their solutions bring nuance, empathy, and adaptability to create authentic experiences tailored to their clients’ needs. “We work in a very niche space with a blend of AI and human interaction,” Klein states, “addressing emotional, trauma-based issues. We create customized scenarios with our clients and train our interactors to perform as avatars with their staff to practice real world difficult conversations in real time.”

Having successfully penetrated the private sector, Klein saw an unmet need for Eii’s services in the government, especially the military where hard conversations are the order of the day. To educate herself on how to enter that market, she contacted the Florida APEX at UCF, an affiliate of the Florida SBDC at UCF.

“Our journey with the APEX Accelerator has been instrumental for us in navigating government contracting,” recalls Klein. “Their expertise has helped us secure our Woman Owned Small Business (WOSB) certification and their continuous guidance in this ever-changing landscape of government contracting has been invaluable. We’ve benefited greatly from their seminars and workshops. They have helped us understand local contracting opportunities and having access to their market research and databases has been crucial in tracking requests for information and requests for proposals and to identify potential opportunities.”

“Personally, working with APEX has been great for me,” Kelin shared. “To find support when I’ve felt alone as a leader has contributed to my success as an owner and as a person.” She has also seen a lot of success on the business side. “The changes that have happened since working with APEX is our revenues have increased steadily these last four (4) years from $500,000 to $3.6 million. We started with one and have grown to 25 employees. We currently hold four (4) active government contracts with the help of APEX and are exploring loan opportunities as well,” Klein reports.

“I would highly recommend anyone to work with the APEX Accelerator, “ Klein concluded. “Their expert guidance, resources and support have been invaluable in navigating the challenges of government contracting and achieve business growth. Having experienced advisors and consultants who understand the industry and have offered tailored solutions is something that money really can’t buy. If you’re looking to grow, APEX is a game changer.”

For information about Eii, please visit https://www.eiieq.com/ .

— FSBDC —

About the Florida APEX Accelerator

The Florida APEX Accelerator (formerly the Florida Procurement Technical Assistance Center) is part of a national network of APEX Accelerators working to help businesses compete successfully in the government marketplace. The Florida APEX Accelerator is powered statewide by the University of West Florida and funded in part by the State of Florida and local partners. This APEX Accelerator is funded in part through a cooperative agreement with the Department of Defense. In 2022, the Florida APEX Accelerator network served 1,387 new clients, resulting in businesses creating and retaining 25,919 jobs and helping businesses secure $246 million in government contracts. For more information, please visit www.flapex.org.

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2020, the FSBDC at UCF served more than 2,800 entrepreneurs in Central Florida with consulting services, resulting in more than 10,000 jobs created, retained or saved; $1.2 billion in sales growth; $92.4 million in capital formation; $92.7 million in government contract awards; and 86 new businesses started. For more information, please visit www.sbdcorlando.com.

About the Florida SBDC Network

For more than 45 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2023, the Florida SBDC Network delivered 11,720 hours of consulting to 14,808 small business clients – resulting in business owners securing $346 million in capital, $576 million in government contracting, impacting 19,2635 jobs, increasing sales by over $3.9 billion, and creating 1,058 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

DeTask: On Course for Success

AI-Powered HR Solutions Company Thrives with Florida SBDC at UCF Support

March 18, 2025

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

                 Sharon Smith, Consultant, FSBDC at UCF, 407.497.5933 or sharon.smith2@ucf.edu

Orlando, FL – For even the smartest and most motivated entrepreneurs, the breadth and depth of the daily challenges presented by a new business can undermine efforts to achieve the ultimate goal: profitable revenue growth. Working “in” the business, with little opportunity to work “on” it, and extinguishing those daily fires can distract a business owner from implementing proven processes, procedures, and methodologies that will contribute to building a successful company. Such was the case for Rodrigo Costa, CEO and founder of DeTask, an HR-focused information technology company dedicated to solving the universal problems of employee motivation and retention. Fortunately, Costa contacted the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) and took advantage of its no-cost, expert consulting to gain new insights, set goals, and achieve new growth.

DeTask utilizes AI and immutable data to motivate employees, reduce turnover, and deliver measurable results – ultimately leading to growth and improved ROI. “The problem we are solving here is that 46% of Americans are leaving their jobs or not being appreciated,” Costa explains. “We created a gamification that helps a company achieve goals on time and keeps their people working happy and delivering.”

“Gamification is a way for us to reward people when they deliver things on time,” Costa continued. “They accumulate points for good work and can exchange those in the company’s marketplace for what motivates them. We also include recognition for their achievement so they can show to others their hard work inside the organization. Our unique value proposition is to look for what the company needs to achieve and what the employees need to feel rewarded. We combine both in one simple solution that allows you, the owner, to understand what’s happening in your company.”

So, where does the FSBDC fit in with DeTask’s growth plans? “Well, since I’m creating a very complex product, I need specialists to help me,” recounts Costa. “That’s why I went to the SBDC and was lucky to find Sharon Smith (an FSBDC at UCF Consultant) to work with me. She helped me with my marketing plan, my financial plan, and my business plan, and to put all the pieces together and start to move the market. We were creating a road map for what I should do next. The beautiful thing about that is…it’s free and you are talking with very high-quality specialists that are helping you develop your next steps.”

“After understanding more about my marketing plan, I was able to define and create a strategy to go to market,” Costa concluded. “Things started to happen after SBDC helped me with that part. We were getting pretty much one customer a month and we were increasing our revenue almost double the numbers every month since then.”

Rodrigo Costa is grateful for the SBDC’s assistance in charting a growth course for his company. “Since I started working with the SBDC, to every entrepreneur I meet I say ‘you must go there!’ because it’s going to help you a lot to understand where you are and what you have to do next. I recommend the FSBDC to everyone that I can.”

information about DeTask, please visit https://detask.io/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2023, the FSBDC at UCF served more than 2,800 entrepreneurs in Central Florida with consulting services, resulting in more than 10,100 jobs created, retained or saved; $743.5 million in sales growth; $59.2 million in capital formation; $122.5 million in government contract awards; and 164 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For more than 45 years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2023, the Florida SBDC Network delivered 111,720 hours of consulting to 14,808 small business clients – resulting in business owners securing $346 million in capital, $576 million in government contracting, impacting 19,263 jobs, increasing sales by over $3.9 billion, and creating 1,058 businesses.

With over 40 offices statewide, the Florida SBDC is funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com