Era Group

Entrepreneurship can be daunting for anyone, including for those with a military career in their background. For many veterans, like Marine Denny Ying, the unfamiliar terrain of business ownership presents a steep learning curve and new challenges. Fortunately for Ying, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF), specifically its Sumter County office, was there to help him navigate the unknown.

Ying’s entrepreneurial journey began with the decision to buy a franchise. “Starting a business takes a lot of time and resources and, quite honestly, I just don’t have all the know-how and confidence you need,” he admits. That’s when he turned to the FSBDC and consultant Jamie Mead for guidance. Together, they evaluated 10 franchise opportunities through market research, franchise disclosure document analysis, and financial modeling. “We really looked hard at all the different options,” recalls Ying, “in terms of viability, cash flow, financing, and also market data. I appreciate how Jamie worked to understand my needs and really helped guide me along the way to come up with the decision I did.”

Ying ultimately invested in an ERA Group franchise, a global leader in cost management consulting. ERA Group supports middle-market businesses and nonprofits with cost intelligence and savings strategies. Its ‘No Win, No Fee’ model ensures its clients only pay when savings are realized, minimizing financial risk. “We are never the star of the show,” describes Ying. “We are the wingman helping companies look at areas where they do not have the time, resources, or expertise to focus. We help unlock hidden cash flow that can be directed to mission critical opportunities.”

ERA Group’s reputation speaks for itself, having earned the Global Franchise Awards’ titles of ‘Best Business & Professional Services Franchise 2025’ and ‘2025 Grand Champion.’ Ying is now building his business around delivering measurable value to clients, backed by the support and structure of a proven franchise system.

When reflecting on his experience with the FSBDC, Ying encouraged other entrepreneurs to take advantage of its services and resources. “What I would share with another entrepreneur who is thinking about engaging with the FSBDC is: there’s no cost! There’s no risk! Why would you not want to?” he explains. “Their entire engagement is really to help support you and put resources around you, whether it is their consulting, workshops, or financial modeling. This is your time and Jamie and the FSBDC are waiting to help you.”

Thanks to the FSBDC’s expert guidance, Ying has successfully launched his business and is confidently forging ahead in his new civilian career. With a strong foundation and a clear mission, he’s proving that with the right support, veterans can thrive as entrepreneurs, just as they did as warriors.

For information about ERA Group, please visit https://usc.eragroup.com/.