Intersection Technology Solutions Preventing ‘Tech Rage’ for Clients
Florida SBDC at Seminole State College Helps IT Services Firm Start, Grow and Succeed
August 31, 2017
FOR IMMEDIATE RELEASE
Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu
Orlando, FL – Almost daily you hear stories about a company’s computer system being taken over by ransomware, computer viruses, or other IT issues. Businesses hope they never have to deal with these devastating situations, but without preventative measures and continual monitoring, it’s bound to happen. Intersection Technology Solutions, dba Tech Rage IT, a Seminole County information technology support firm, is helping to change this; they deliver IT managed services to small and mid-sized businesses. Their tagline, “We prevent tech rage in your workplace”, is very relatable to anyone who has ever clicked onto a bad link, opened an infected attachment, or simply couldn’t get their computer to turn on.
Matthew Rose, director of technology services of Tech rage IT, has over 18 years of experience in IT as a Systems/Network Engineer, Senior Information Technology Manager, and IT Director. He and his wife, Erica Martinez-Rose, CEO, started the company in early 2015.
Leaving a lucrative IT position, to start the business was not something that the Roses took lightly, in fact, they didn’t tell their families until the company was started. Early on, they sought assistance from the Florida SBDC at Seminole State College (FSBDC at SSC), a sub-center of the Florida SBDC at UCF. Meeting with an FSBDC consultant allowed them to benefit from the FSBDC’s no-cost business counseling and mentoring. In addition, they utilized the many other resources available to them through the FSBDC, including their educational seminars and workshops, and extensive market research databases. “The unbiased opinion, constructive criticism, and support that we received from the FSBDC was invaluable. I feel like they definitely pushed us in the right direction,” said Rose.
Based on the 25% growth in sales they have achieved just this past year, Tech Rage IT is out performing even their most optimistic projections. They have utilized Erica Rose’s journalism background to improve their marketing efforts, and have gotten involved in the community, volunteering for Habitat for Humanity, and becoming active in the Oviedo Winter Springs, and Seminole Regional Chambers of Commerce. “We’re proud of where we are right now,” said Martinez-Rose, “it’s amazing how much the two of us together have accomplished.”
Tech Rage IT delivers IT managed services to small and mid-size businesses and helps discover the root cause of Tech Rage in the workplace. Since 2015, Tech Rage IT has been helping companies outsource their IT operations and focus on their business goals instead of technology. By implementing standards and procedures, providing 24/7/365 monitoring, and vCIO services, Tech Rage IT prevents business-critical disruptions like downtime, ransomware, and the many growing pains associated with information technology.
For more information about Tech Rage IT, please visit: https://www.techrageit.com and/or https://www.facebook.com/TechRageIT
— FSBDC —
About the FSBDC at UCF
With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). The FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.
In 2015, the FSBDC at UCF served almost 7,000 entrepreneurs in Central Florida through consulting and training, resulting in more than 7,300 jobs created, retained or saved; $990 million in sales growth; $74.4 million in capital formation; $101.7 million in government contract awards; and 111 new businesses started.
About the FSBDC Network
The FSBDC at UCF is a member of the Florida SBDC Network, a statewide partnership program nationally accredited by the Association of America’s SBDCs and funded in part by the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners, with the University of West Florida serving as the network’s lead host institution. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for limited English proficient individuals. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the she SBA or other funding partners.
For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.
In 2015, the Florida SBDCs served almost 45,500 entrepreneurs and small business owners through consulting and training, resulting in 217,849 jobs created, retained or saved; $29.3 billion in sales growth; $947.4 million in capital accessed; $2.1 billion in government contract awards; and 3,857 new businesses started.
FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com
