Fast Growing, Mission Driven Solutions Provider Benefits from FSBDC at UCF’s Advisory Board Council Program
March 23, 2021
FOR IMMEDIATE RELEASE
Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or firstname.lastname@example.org
Jill Kaufman, Assistant Director/ABC Program Manager, FSBDC at UCF, 407.420.4854 or Jill.Kaufman@ucf.edu
Orlando – External expertise and alternative perspectives are invaluable resources when you are growing a small business, but they are not always readily available or easy to find. Chris Baeten, CEO and owner of Knight Federal Solutions – and an Orlando Business Journal 2019 CEO of the Year – had the wisdom and foresight to go looking for them, and he found them in the Florida SBDC at the University of Central Florida’s (FSBDC at UCF) Advisory Board Council Program (ABC).
Knight Federal Solutions leverages its core competencies – simulation & training, cybersecurity, and intelligence analysis – as a trusted provider to industry leading prime contractors and Department of Defense and Intelligence Community customers, having established strong standards and practices to ensure execution and mission delivery. Their motto says it all: “Armored in Excellence. Driven by Results.”
“We take that commitment very seriously,” says Baeten. “If we have not done so already, we aim to hire the highest level of subject matter expertise in our core competencies. Most importantly, we are driven by our results, and delivering for our customers.”
Baeten’s pursuit of excellence was a motivator in approaching the FSBDC and ultimately participating in the Advisory Board Council Program. FSBDC’s Advisory Board Council provides no-cost, customized boards of volunteer experts selected to address the specific needs of the FSBDC client by providing advice and counsel to help the business grow. “I didn’t have a strong enough accountability mechanism,” recalls Baeten, “so, I turned to Jill Kaufman, the FSBDC’s ABC program director, and decided an advisory board would be beneficial for my organization.”
“The Advisory Board that the FSBDC provided me had six individuals who had very different backgrounds across multiple specialties, including expertise in marketing, finance, and the law. I also had people from my industry who had experience helping small businesses grow. They were able to provide support in areas we weren’t focused on.”
Working with this team of volunteer advisors, Knight Federal strengthened its capital position and worked to bring its back office in line to be compliant for DoD contracts. They addressed legal issues that a small business might not ordinarily consider. Additionally, according to Baeten, “Most importantly, we were able to put together a marketing and public relations plan that gained us exposure locally and nationwide that has really paid dividends for us. We have been recognized with numerous awards, including being named to the Inc. 5000 (ranked #261 in Florida) and as one of Central Florida’s Top 25 Modeling, Simulation & Training Companies by the Orlando Business Journal – both for two consecutive years.
“With the plans we put in place, including the marketing, business development and building our pipeline, since we first started with the FSBDC, we’ve grown our business by almost 56% over the past three years,” remarked Baeten. “I think if anyone is given the opportunity to work with the FSBDC and have an Advisory Board Council, they should look at it as a blessing and a privilege. I didn’t quite understand until I got in the middle of it just how beneficial it could be.”
For more information about Knight Federal Solutions, please visit https://knightfederal.com/
— FSBDC —
About the FSBDC at UCF
Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Partnership & Innovation and the Florida SBDC Network.
The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.
In 2019, the FSBDC at UCF served almost 2,500 entrepreneurs in Central Florida with consulting services, resulting in more than 10,000 jobs created, retained or saved; $1.2 billion in sales growth; $62.3 million in capital formation; $213.2 million in government contract awards; and 125 new businesses started. For more information, please visit www.sbdcorlando.com.
About the Florida SBDC Network
For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.
In 2019, Florida SBDCs provided 114,064 of professional business consulting to over 12,500 client businesses, resulting in almost 38,000 jobs impacted; $4.4 billion in sales generated; $496.5 million in government contracts acquired; and $255.3 million in capital accessed.
A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.