Pediatric Urgent Care Company Posting Notable Results. Benefits from FSBDC at UCF and Its Advisory Board Council Program
June 16, 2022
FOR IMMEDIATE RELEASE
- Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4879 or HThayer@ucf.edu
- Pauline Davis, Assistant Director/Consultant, 407.420.4852 or Pauline.Davis@ucf.edu
- Jill Kaufman, Associate Director/ABC Program Director, 407.420.4854 or Jill.Kaufman@ucf.edu
Orlando, FL – Managing a growing business effectively is a constantly challenging, uphill battle. If it were easy, everyone would be doing it and every business would be successful. We all know that isn’t the reality. In fact, the wisest business leaders recognize there are always opportunities for improving performance. The three owners of Night Lite Pediatrics Urgent Care – Dr. Vivek Desai, Dr. Ayodeji Otegbeye, and Dr. Oludapo Soremi – asked themselves how they could run their business more efficiently. To do so, they turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) for answers. They soon found themselves tapping into the FSBDC’s no-cost, expert consulting services as well as participating in its Advisory Board Council program, leading to extremely positive results.
As the name suggests, Night Lite Pediatrics Urgent Care is dedicated to caring for kids and young adults. With more than 150 employees and 13 offices throughout Florida, they offer a complete spectrum of health services for children, everything from high acuity medical care to on-site laboratory services, radiology, testing & COVID vaccinations, and IV Therapy. They understand that a child’s accidents and illnesses don’t always occur during normal business hours, so they are open after-hours every day of the week. Specializing in small child pediatric urgent care is what sets them apart, however. “Although we see everyone, our niche is the fact that we treat and care for children from newborn to 5 years of age,” says Dr. Soremi. “Our competitors are not comfortable seeing children that young and are very happy to send them to us.”
Night Lite Pediatrics has been successful, almost too successful. “As we were growing, we had a lot of challenges that we were struggling with,” recalls Dr. Desai. For guidance, they called upon the FSBDC at UCF. “I distinctly remember meeting with consultant Pauline Davis of the FSBDC for a financial evaluation and she pointed out a lot of areas where we needed work,” Dr. Desai continued. “It was really an eye opener. I thought we were doing really well, and I discovered we were not doing well at all.”
To assist Night Lite in addressing the issues that she had identified, Davis recommended the FSBDC’s Advisory Board Council (ABC) program which provides no-cost, customized boards of volunteer experts specially selected to address the specific needs of the FSBDC client by providing advice and counsel to help the business grow. For Night Lite Pediatrics, Jill Kaufman, ABC program manager, recruited advisory board members whose expertise would be beneficial to the organization and would help the clients streamline operations, enhance productivity, and improve customer satisfaction.
“The Advisory Board members had really diverse skills and areas of expertise,” Dr. Otegbeye remembers. “There were people who worked in S&P 500 companies as CFO, or in their marketing or HR departments. They held us accountable. They would do the assessment, provide the solutions, and then guide us through to get results.”
The results achieved have been substantial. Since the company started working with the FSBDC, they have seen revenues grow at a rate of 64% and closed a successful sale of the business to a publicly traded company. “Having the FSBDC in our lives for the last two years had a lot of positive impact,” concluded Dr. Desai, “and we are truly grateful. Thank you, FSBDC.”
For information about Night Lite Pediatrics, please visit https://www.nightlitepediatrics.com/
— FSBDC —
About the FSBDC at UCF
Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.
The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.
In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .
About the Florida SBDC Network
For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.
In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.
A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.