Our Consultants

Eunice Choi, Regional Director
EChoi@ucf.edu

  • Areas of Consulting: Financing, Loan Preparation, Business Valuation/Acquisition, Accounting, Taxes, SBIR/STTR Grants, Business Planning, Financial Analysis, Cost Control, Inventory Control, Export Financing
  • Education: MA, French, University of Michigan; MS, Accounting, University of Texas at Dallas

Jairo Batista, Consultant
Jairo.Batista@ucf.edu

  • Areas of Consulting: Digital Marketing, Search Engine Optimization, Market Research, Marketing, Technology
  • Education: MBA, University of Central Florida; BSBA, Marketing Concentration, Florida Agricultural & Mechanical University
  • Certifications: Google Analytics; HubSpot Inbound Marketing; Cornell University, Marketing Strategy; Cornell University, Data Driven Marketing; Cornell University, Project Management; Google Project Management; ProfitMastery

John Hickle, Consultant
John.Hickle@ucf.edu

  • Areas of Consulting: Access to Capital, Loan Packaging, Business Valuation & Acquisition, Real Estate Lending, Accounting, Cash Flow Analysis, Business Management
  • Education:  MBA, (Finance and Marketing) Harvard Business School; BS (Agricultural Economics) University of Missouri;
  • Certification: Certified Exit Planning Advisor (CEPA); ProfitMastery

Jean Hill, Consultant
Jean.Hill@ucf.edu  

  • Areas of Consulting: Government Contracting
  • Education:  BS Marketing, University of Alabama – Birmingham
  • Certification: Certified Procurement Professional (CPP)

Margaret Incandela, Consultant
Margaret.Incandela@ucf.edu

  • Areas of Consulting: Access to Capital, Loan Packaging, Business Valuation & Acquisition, Accounting, Cash Flow Analysis, Business Management
  • Education:  BSBA, the University of Texas San Antonio

Jill Kaufman, Associate Director, Program Manager-Advisory Board Council
Jill.Kaufman@ucf.edu

  • Areas of Consulting: Marketing, Public Relations, Communications, Advertising, Sales, Market Research & Development, Business Development, Human Resources, Customer Service, Organizational Development
  • Education: MBA, Raj Soin College of Business, Wright State University, Dayton, Ohio; BA, Anthropology, Wesleyan University, Middletown, Connecticut

Elly Membreno, Florida APEX Accelerator Consultant
Elly.Membreno@ucf.edu

  • Areas of Consulting: Expertise in Government Contracting, Business Planning, Business Model Canvas, Start-Ups, Business Development, Human Resources, and Business Management
  • Education: MAttorney at Law, Juris Doctor (JD), University of Honduras; Legal Studies, Universidad de Salamanca, Spain
  • Certifiations: Credit and Lending Specialist, Profit Mastery, SHRM-Certified Professional (SHRM-CP); Certified Procurement Professional (CPP) – in progress.

Michael Oppenheim, Consultant
Michael.Oppenheim@ucf.edu

  • Areas of Consulting: Financing, Loan Preparation, Business Valuation/Acquisition, Business Planning, Financial Analysis, Cost Control, Inventory Control, Process Management, Sales Leadership
  • Education: MBA, Business Administration, University of Tampa; BS, Business Management, University of Tampa

Sharon Smith, Consultant
Sharon.Smith2@ucf.edu

  • Areas of Consulting: Sales, Marketing, Operations, Market Research & Development, Strategy & Business Planning, Branding, Public Relations, Marketing Communications and Organizational Development
  • Education: BA, Marketing and Management, Florida State University

Steve South, APEX Accelerator Manager
Steve.South@ucf.edu

  • Areas of Consulting: Government Contracting, Procurement, Marketing to the Government, Strategic Planning, Supply Chain/Logistics, Human Resources
  • Education: BSBA (marketing), Duquesne University; MBA (finance), University of Pittsburgh
  • Certifications: Certified Business Coach (PBCA), Certified CVE Counselor (Veteran’s Administration), Certified Procurement Professional (CPP)

Hal Thayer, Associate Director, Program Manager-CEO XChange
HThayer@ucf.edu

  • Areas of Consulting: Marketing, Branding, Communications, Public Relations, Market Research, Business Strategy and Planning, Franchising
  • Education: MBA, Marketing and Finance, Columbia Business School, Columbia University; BA, English, Amherst College
  • Certifications: Certified Career Coach, Six Sigma Green Belt

Service Centers

Trecia Arrington, Director – Daytona State College
Trecia.Arrington@daytonastate.edu

  • Areas of Consulting: Strategic Planning, Business Growth Strategies, Banking & Lending, Executive Management & Leadership, Staff Training & Development, Sales & Marketing, Branding, Digital Marketing, Search Engine Optimization, Communications, Public Relations, Business Development, Organizational Development, Vendor Management and Operational Efficiencies.
  • Education: MBA Entrepreneurial Studies and Innovative Practices and BS in Executive Business Management from Bay Path University

Robin Braswell, Director- Eastern Florida State College
braswellr@easternflorida.edu

  • Areas of Consulting: Business Start-up, Business Planning, Sales & Marketing, Strategic Planning, Business Development, Recruiting/ Hiring, Human Resources
  • Education: BA, Business Administration, ISA Accredited Personal Property Appraiser
  • Certifications: DHS SBIR

Maria Cevallos, Consultant – Osceola County
Maria.Cevallos@ucf.edu

  • Areas of Consulting:  Business Planning, Market Entry, Business Strategy, Growth Strategy, Financial Analysis, Cost Control, International Businesses, Business Valuation, Marketing and Communication
  • Education:  BBA in Business Administration and Finance, Bernard Baruch College (City University, New York); MBA in Finance, Business Strategy, and Entrepreneurship, New York University (NYU)

John Doramus, Consultant – Lake County
John.Doramus@ucf.edu

  • Areas of Consulting: Financial Analysis, Cash Flow, corporate & personal taxes, Profit Maximization, Accounting, Quick Books, Asset planning, Contracts Management, Pro Forma preparations and review. Products & Services pricing.  Break Even analysis, Specialized Financing Alternatives, Cost analysis, Gross Margin Reviews.
  • Education: BBA Idaho State University,
  • Certifications: CPA, Certified Quick Books ProAdvisor.

Jamie Mead, Area Manager and Consultant – Sumter County
Jamie.Mead@ucf.edu

  • Areas of Consulting: New Business Start-up and Growth Stage Development, Business Plan Development, Loan Preparation, Market Research, Customer Service, Operations, and Leadership Development.
  • Education: BA, Business Administration and Management, Summa Cum Laude, University of Central Florida.

Jose Molfino, Area Manager and Consultant – Lake County
Jose.Molfino@ucf.edu

  • Areas of Consulting: Business Strategy, Financial Analysis, Business Valuations and Acquisitions, Financing, Business Planning, Cash Flow Analysis and Projections, Accounting, Cost Control, Manufacturing Operations and Cost Accounting, Process Improvement
  • Education: MBA, Pamplin College of Business, Virginia Tech; BSE Industrial Engineering, University of Lima.
  • Certifications: Lean Six Sigma Black Belt

Rafael E. M. Pratts, Director – Kissimmee, CeM, CGBP
rpratts@ucf.edu

  • Areas of Consulting: Digital Marketing, International Business, Business Development, Business Plan Strategy and Development, Business Start-Up, and Multimedia Design
  • Education: MBA, Marketing, Regent University; BBA, International Business, Florida International University
  • Certifications: Certified e-Marketer, Certified Global Business Professional

Jessica Rosario-Fortis, Area Manager – Seminole State College
rosarioj@seminolestate.edu

  • Areas of Consulting:  Business Strategy, Operational Efficiency, Business Planning, Leadership Development, Systems and Process Optimization, Marketing, Bilingual – English and Spanish
  • Education: BS, Business Administration and Management, SUNY Empire State College
  • Certifications: Certified Executive Coach – iPEC (Leadership & Performance); WBENC Certified; State of Florida OSD Certified; Goldman Sachs 10,000 Small Businesses; Cornell University Women’s Entrepreneurship; Hispanic Chamber of Metro Orlando’s Supplier Diversity Capacity Building Program