Messina and Associates

Messina & Associates: Taking Wastewater Treatment Solutions to the Next Level

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Florida SBDC at UCF – Lake County Assists Entrepreneur Plan and Expand Her Business, and Secure Financing for New Location

February 27, 2023

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu
John Doramus, Consultant, FSBDC at UCF – Lake County, 352.404.7338 or john.doramus@ucf.edu

Orlando, FL – The motivations behind entrepreneurship can come in many forms. Inventing a new product or service, identifying an unmet customer need or deciding they can deliver results for clients superior to those of their current employer are just a few examples of the drivers behind new business creation. In the case of Victoria Messina, founder and President of Messina & Associates, a wastewater treatment solutions firm, the entrepreneur in her saw ways to serve customers better than the companies she had worked for during her career and decided to strike out on her own, turning to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County for assistance.

Messina & Associates provides wastewater treatment systems and products to contractors, municipalities and builders throughout Florida and the Caribbean. It sets itself apart from its competition by offering customized service to every client. “I personally take time to understand the customer’s requirements,” says Messina. “We listen, provide thoughtful feedback, and interpret the customer’s needs. Then we offer site-specific designs and solutions. It is one of the things I enjoy most about my job: providing solutions for customers who maybe thought there wasn’t one available.” The company also supplies products that are hard to come by. “We stock a lot of specialty products; our customers appreciate the short lead times and prompt service we offer,” she added.

“I originally sought out assistance from the FSBDC because I knew that there were items I needed to learn but didn’t know,” Messina recalls. “In essence, I didn’t know what I didn’t know. I’d been in business for a long time but not personally as owner and I wanted to know what the parameters were for success and needed assurance that I was headed down the right path.” Fortunately, Messina found what she was looking for in the no-cost, expert consulting; business training and seminars; and access to market data she found at the FSBDC.

“My experience with the FSBDC has been fantastic,” Messina says today. “I really enjoyed working with John Doramus (FSBDC consultant in Lake County). I attribute a lot of my success to his assistance. I can’t say enough about his willingness to help me with anything and everything that I asked for. I took classes and went to seminars on doing business with the government that were incredibly valuable.” Doramus and the FSBDC also aided in finding, evaluating and securing financing for the company’s current facility in Tavares, FL.

“Since I started working with the FSBDC, we have seen growth in our business of at least 25 – 30 percent,” Messina concluded. “I would describe the experience of working with the FSBDC as nothing short of miraculous. It was an incredible resource. To be honest with you, I don’t even know how I found out about the FSBDC but I sure am glad I did. As a small business owner and an entrepreneur, I would highly recommend them to anyone.”

For information about Messina & Associates, please visit https://messinaassociates.com

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Baby Fairy Tale

Baby Fairy Tale: Making Special Memories for Mothers-to-Be

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FSBDC at EFSC Assists Rockledge Entrepreneurs Obtain Financing for Expansion and Growth

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Robin Braswell, Sub-Center Director/Consultant, FSBDC at EFSC, 321.433.5573 or braswellr@easternflorida.edu

Orlando, FL – Doing anything for the first time can be challenging and, for a small business owner who has her or his company’s future on the line – navigating new possibilities for expansion is no exception. For Diana and Tim Willis, owners of Baby Fairy Tale – a unique mother-to-be ultrasound video studio that captures enchanting, magical pre-birth baby moments in 3D/4D/HDLive – there were growth opportunities in unfamiliar territory before them, so they called upon the Florida Small Business Development Center at Eastern Florida State College (FSBDC at EFSC), a sub-center of the Florida SBDC at the University of Central Florida (FSBDC at UCF).

Baby Fairy Tale is an ultrasound clinic specializing in recording magical moments for the expecting mother and her loved ones. Beyond being a wonderful and unique way to make memories, what makes Baby Fairy Tale exceptional is its offer of a spacious theatre setting in which the mother-to-be and her family and friends can experience a remarkable and special moment. “Everybody leaves Baby Fairy Tale happy,” says Diana Willis proudly.

Customers have been flocking to Baby Fairy Tale and the Willises saw opportunity in expanding to a second location. “But how do we do that?,” they asked themselves. Their search for assistance led them to the FSBDC. “I had heard of the FSBDC but wasn’t sure what they did,” recalls Tim Willis. “So, I looked them up and got in contact with Robin Braswell (EFSC sub-center Director and FSBDC consultant),” he went on. Braswell described the FSBDC’s services: no-cost, expert consulting; business training seminars and webinars; and access to expansive market research and databases. “She’d send me emails about the different programs and projects that the FSBDC was doing around here,” Tim says, and it piqued his interest.

“We got more involved with the FSBDC when we decided to purchase a piece of property for a second location,” Tim Willis continued. “I contacted Robin and she immediately started sending me resources and recommendations. She connected me with an SBDC consultant who is an expert in capital access and loans, Maggie Incandela. She helped me write a business plan for Baby Fairy Tale and that business plan helped us to acquire a loan to buy the property for our second location.”

“It’s been wonderful working the FSBDC,” Willis shared. “Whenever I have a question or thought or doubt, I would write Robin and she would either answer that question, direct me to the right person or resource, or give me ideas. The other thing that’s really cool about working with the SBDC is they have meetings, like a lender’s panel, and different seminars that are super informative and helpful to grow your knowledge as a business owner.”

“The FSBDC has been very helpful” Willis concludes. “Since we started working with them, we’ve done a lot of things; the big one is starting to open a second location — getting the loan, buying the property and working on it. We’ve hired a second employee and now we’ve started on getting a loan for a second ultrasound machine. I would recommend the FSBDC to any business. I mean, why not? To get some free help, that’s awesome.”

For information about Baby Fairytale, please visit https://babyfairytale.com/home .

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

SNA Software

Own the Data®: How SNA Software® Brings Organizational Efficiency, Savings, and Transformation to Customers

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Florida SBDC at UCF’s Advisory Board Council Helps Tech Company to

“Level Up” and Thrive in Key Target Markets

February 8, 2023

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Jill Kaufman, Associate Director/ABC Program Manager, 407.420.4854 or jill.kaufman@ucf.edu

Orlando, FL – Success as an entrepreneur is built upon the knowledge, experience, and leadership skills one brings to the venture. The principles and values that Nick Pisano – founder, president, and CEO of SNA Software LLC – developed as an active-duty United States Naval officer placed him in a good position to lead and grow his business. Taking his company to the next level was his latest challenge and for that he turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) and its award-winning Advisory Board Council (ABC) program.

SNA Software is a veteran owned technology company specializing in data transformation and open systems business intelligence and application configuration. The firm’s customers consistently rate its software and customer service as exceptional. This is because SNA Software’s technology is a cut above the rest and its technical personnel are subject matter experts in the same business domains as their customers, ensuring that they understand the customer’s needs and are committed to their clients’ success.

“SNA Software is dedicated to the proposition that the customer should ‘Own the Data®’,” states Pisano, “and that is why our solutions support open systems, data democratization, and data transformation into open systems with powerful visualization based upon establishing a single, trusted point of information.” It’s how they successfully deliver organizational efficiency, cost savings, and organizational transformation to their customers.

Growing in the world of government contracting, earning large US military, civilian federal agency and corporate IT projects, is an immense undertaking. Pisano sought guidance to help steer through and excel at the challenges and opportunities facing his company and called on the FSBDC and its ABC program for help. Directed by program manager Jill Kaufman, each advisory board is a customized, no-cost panel of experts providing advice and counsel to help businesses grow. The FSBDC acts as a matchmaker between established local small businesses like SNA Software and area professionals who volunteer their expertise as members of an advisory board, with each advisor purposefully selected to address the specific needs of the FSBDC client.

“The Advisory Board Council was extremely valuable to us,” explains Pisano. “It acts as a Board of Directors and as such asks a lot of the hard questions that need to be asked of a CEO. The composition of the Board provides you with a unique breadth of expertise you otherwise would not be able to access. You get a holistic and broader view of how you should run your business, navigate the rocks and shoals of the day-to-day business and do what you need to do in order to make your business successful.”

“Working with the FSBDC has been fantastic. It’s really a pleasure dealing with Jill Kaufman and the FSBDC. They’re always there to help and assist you,” concluded Pisano. “The level of expertise that we’ve been able to draw upon from the FSBDC has, in a very real way, increased our business over 100% over the past 3 years. In addition, our customer base has expanded greatly and our effectiveness on the job has also improved qualitatively as a result of the assistance from the FSBDC. The value of their support to our business was, in one word, invaluable.”

For information about SNA Software, please visit https://sna-software.com/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

National Center for Equity and Agency

National Center for Equity and Agency Drives Solutions to Address Sexual Misconduct and Diversity, Equity & Inclusion

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Florida SBDC at Daytona State College Assists Consulting Firm Master Business Side of Firm’s Practice

January 31, 2023

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Trecia Marchand, Consultant/Sub-Center Director, FSBDC at DSC, 386-506-3317 or Trecia.marchand@daytonastate.edu

Orlando, FL – It’s a simple adage: you don’t know what you don’t know. Recognizing and addressing this fact can easily become a major hurdle for entrepreneurs and small business owners who work tirelessly using every minute of every day to build their businesses. Asking for help can also be difficult but – for those who do – the rewards can be immense.

Dr. Laura McGuire

Dr. Laura McGuire (they/them or she/her), the founder and principal of The National Center for Equity and Agency (NCEA), had built an impressive knowledge and experiential base in their calling as a consultant focused on the intersection of sexual misconduct, trauma-informed care, and diversity, equity, and inclusion. By their own admission, however, they did not have the same command of what it takes to build a successful business and turned for assistance to the Florida Small Business Development Center at Daytona State College (FSBDC at DSC), a sub-center of the FSBDC at the University of Central Florida (FSBDC at UCF).

The National Center for Equity and Agency is the only consulting firm in the nation to be fully focused on sexual misconduct and diversity and inclusion. This leads the organization focus on a wide range of topics including Title IX, consent, sexual harassment, domestic violence, restorative practices for offenders, trauma-informed care, and more. The NCEA is also the only firm to be comprised of graduate-level social scientists, offering a unique perspective that is research-informed and based upon lived experience. NCEA goes far beyond box-checking compliance in the form of transformative and cutting-edge workshops, trainings, keynotes, and consulting packages.

“As much as I know my field, I know my subject matter inside and out,” explains Dr. McGuire, “The ins and outs of business – marketing, sales, finance, how to really get the attention of potential customers – was the area I was going to need support in.” And that is what the FSBDC’s no-cost, expert consulting; business training seminars and webinars; and access to extensive market research resources and databases could provide.

“I’ve used consulting by a couple of the people at the FSBDC and that’s been really helpful,” Dr. McGuire remarked, working most recently with FSBDC at DSC Sub-center Director Trecia Marchand. “Talking to multiple individuals and getting their unique perspective has given me the holistic picture of what it means to succeed and really presented us with a solid foundation to launch from and then move forward from,” they continued.

“We went from just putting the first messages out there and existing to being a globally impacting, six-figure organization,” Dr. McGuire states proudly today. “And that is due to a lot of this mentorship and support and information that we wouldn’t have had otherwise or we would have had to pay a lot of money for. I think the FSBDC being this really approachable, easy-to-get-into place where anyone can ask questions, get resources, get support feeds into the bigger message of creating an equitable environment for all entrepreneurs across the country.”

For information about The National Center for Equity and Agency, please visit https://equityandagency.com/ .

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

It's a A Dog's World. t's A Dog's World delivers all inclusive experiences for doggies and their parents living in Lake Nona, Saint Cloud, and Harmony to name a few.

It’s a Dog’s World Assisted by FSBDC at UCF – Osceola County

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Florida SBDC at UCF – Osceola County Assists Novel and Exclusive Dog Care Business to Start and Grow

January 18, 2023

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Rafael E. M. Pratts, Area Manager/Consultant, FSBDC at UCF – Osceola County, 407-847-2458 or rpratts@ucf.edu

Orlando, FL – For many entrepreneurs, a great idea for a new business may not be enough. Finding guidance, expertise, and support is often essential to get the business off the ground and started successfully. When Zorayma Barnard decided to launch her new business – It’s A Dog’s World – with support from husband Andrew, she turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) and its office in Kissimmee at the Osceola Chamber of Commerce for that assistance.

It's a Dog's World's Zorayma Barnard and FSBDC' at UCF - Osceola County's Rafael Pratts

It’s a Dog’s World is a family-owned, family-run business dedicated – as they like to say – ‘to inspiring joy for doggies and their parents’ by creating safe, enriching experiences for those doggies. “What makes It’s a Dog’s World unique,” says Zorayma, “is that we provide exclusive field trips, play dates, adventures, and overnight stays for dogs in the south Orlando area. We will pick up your baby at your home and bring them to our new, private and over two-acre playland where they can run and splash and play.”

When they are tuckered out, says Barnard, there is an air-conditioned tiny home ‘doggie house’ for their R&R. And then the opportunity for more play. “At the end of the day, we bring them home happy, exercised and tired,” says Barnard. “It’s great for the busy pet parent who doesn’t always have the time to get to the dog park but loves their pet and wants to provide an awesome experience for them.”

When It’s a Dog’s World was still just an idea, Barnard applied her vision, sense of purpose, laser focus, and boundless determination to finding guidance with starting her business. “The reason I got involved with the Florida SBDC is because I saw there were no-cost consulting resources, webinars and all kinds of great tools available for entrepreneurs,” she says today. “I knew I needed support; I needed advice; I needed direction. When I saw the FSBDC had a local office, I reached out and it’s been a great partnership ever since.”

“My experience working with the FSBDC has been awesome, and fun,” Barnard continued. “My consultant Rafael Pratts brings a lot of great insight and thoughtfulness to our conversations. He provides me resources. He dares me to think outside the box. He’s just very innovative and it challenges me to be thoughtful and creative too.”

“I’ve seen great business results since I’ve been working with the FSBDC,” Barnard says today. “Since we started working with them, we were able to purchase the land we are on and the tiny home that we’re sitting in right now. We were able to open in July 2022 and already have repeat, loyal customers and a lot of happy doggie parents. We have achieved great success because we’re a place where dogs are always welcome and always loved.”

“I would definitely recommend that any entrepreneur, any future entrepreneur, anyone thinking about the possibilities in starting a new business to reach out to the FSBDC,” Barnard concluded. “They are open and honest and genuine people who are teachers who provide a lot of help and support, and just want to help you grow your business.”

For information about It’s a Dog’s World, please visit www.itsadogsworldpark.com.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Blue Heron CPAs

Blue Heron CPAs Growing in Sumter, Lake and Marion Counties with Assistance from FSBDC at UCF

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Florida SBDC’s at UCF and UNF Assist Firm with Start Up, Expansion, and Current Strong Business Growth

January 13, 2023

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

                  Jamie Mead, Area Manager/Consultant, FSBDC at UCF – Sumter County, 352.689.4698 or Jamie.mead@ucf.edu

Orlando, FL – Smart, savvy, and experienced entrepreneurs understand that going it alone is a losing proposition. Finding no cost or low-cost mentors, advisors, partners, and resources is the strategy that can make the difference between success and failure when starting a new business. Nathan Gauger, founder and managing partner of Blue Heron CPAs based in The Villages, FL, fully appreciated this fact and turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Sumter County for help.

Blue Heron CPAs provides personal and small business tax services, as well as bookkeeping and general business accounting services. With an office in The Villages and full-service satellite offices in Leesburg (Lake County) and Ocala (Marion County), Blue Heron was built to serve the needs of its local communities. “We truly intend to provide a consultative component to all the services we provide,” Gauger says. “We sit down with you, talk you through your situation. Our goal is to inform you on what is truly happening in your business or your personal finances associated with your taxes and your financial information.”

Opened in 2021, Blue Heron CPAs sought assistance from the FSBDC when Gauger observed new opportunities for his business and his clients’ businesses. “Everybody likes to take advantage of government assistance when it’s available,” Gauger claims. “We found that opportunity with the FSBDC.” Working with Jamie Mead, consultant in the FSBDC at UCF’s Sumter County Office; Phil Geist,  consultant from the FSBDC at the University of North Florida; and Jairo Batista, consultant at the FSBDC at UCF’s Orlando Office, Gauger received the support he needed in multiple ways.

“With the FSBDC, we have been really fortunate to use Jairo for all our Search Engine Optimization (SEO) needs,” Gauger shares. “Jamie was extremely informative with all the demographic data that she offered. We also utilized the FSBDC at UNF for some of our clients in Marion County that were having trouble getting financing. Working with the FSBDC has been extremely pleasant. It’s insane how helpful they can be in all of the different facets of a business,” recalls Gauger.

“Working with the FSBDC, I have seen my business grow,” Gauger continued. “The SEO work that Jairo did means my websites now place high in the Google rankings. Jamie’s demographic databases allow me to target the right customers with positive messaging and bring them to our business. We also recommend the FSBDC to a good majority of our business clients, telling them to reach out because there is great opportunity and great resources to be had from them, and it’s at zero cost.”

“If you’re a new entrepreneur, if you’re someone looking to grow a business and you have not done this before, I advise you to get help,” Gauger concludes. “I would always start with the SBDC and fully utilize their services to grow your business. The one word I would use to describe the SBDC is ‘Passionate’; I don’t know one of their advisors – and I have now worked with four – that doesn’t have a love for actually helping people. That takes passion and that is an absolutely beautiful thing to have on your side.”

For information about Blue Heron CPAs, please visit https://blueheroncpas.com/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Fabiola Mistelske Bridal Beauty

Fabiola Mistelske Beauty: Orlando Makeup Artist and Hair Team Dedicated to the Finest Details in Beauty

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Florida SBDC at UCF Assists Entrepreneur and Her Company to Start, Grow and Thrive

January 6, 2023

FOR IMMEDIATE RELEASE

Contact:   Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

                   Sharon Smith, Consultant, FSBDC at UCF,  407.497.5933 or sharon.smith2@ucf.edu

Orlando, FL – Finding your inner entrepreneur and using that passion to start your own business is a momentous undertaking, especially if you have never done it before. Fabiola Mistelske had the drive to make her dream business – Fabiola Mistelske Beauty – come true and become a success, she just didn’t know where to start. Fabiola decided to turn to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) for assistance and is happy she did.

Fabiola Mistelske Beauty is comprised of a team of beauty professionals who specialize in bridal beauty – meaning they focus solely on providing brides and their bridal parties with hair and makeup services. “What makes us unique is our company is all about the details,” says Mistelske. “Especially when it comes to bridal work, every single detail matters because we customize every single look for every single bride every single time. I train my artists to pay attention to every detail because doing so encompasses everything you are looking for in your bridal look.”

Mistelske came to entrepreneurship with limited business experience but with a clear vision for her company and a wealth of energy to make it happen. “In my journey with the SBDC, I have discovered myself within my business,” she believes. “I started from zero but all the steps and all the information I have received working with my FSBDC consultant Sharon Smith has been amazing. She has been there since the beginning, holding my hand since I started the business. I couldn’t be more grateful for this help, for this opportunity.”

Mistelske’s journey with the FSBDC included taking advantage of its no-cost, expert consulting; its business training and workshops; and its access to extensive market research and databases. “Today, 11 months later, I have seven stylists with me. We do weddings pretty much every single weekend and, for the past three months, we have been able to double book our weekends, and we’re already booking for 2023 and 2024,” Fabiola proudly remarked. “This is where Sharon has been so amazing, guiding me through everything I needed in order for me to get to where I am today.”

Becoming an entrepreneur has been wonderful in other ways for Mistelske. When her nine-year-old daughter Agatha and her class were asked in school if anyone knew what an entrepreneur is, Agatha drew a blank. However, when her teacher explained the meaning and asked if anyone knew one, at that moment Agatha recognized that her mom was an entrepreneur and hers was the only hand to shoot up. “My Mom is an entrepreneur,” Agatha declared with pleasure. When Fabiola heard the story later, she was overwhelmed. “She was so proud of me,” Fabiola recalls, “It was a great moment and I realized that all my efforts had been summarized in it.”

“For anyone thinking of working with the FSBDC, it should be a no-brainer,” Mistelske concludes. “The help is endless. The opportunities are endless. The help is right there for you to grab it. I’m growing my business, I’m growing my team, and it’s all because of the FSBDC.”

For information about Fabiola Mistelske Beauty, please visit https://www.fabiolambeauty.com/.

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF, University of Central Florida, Small Business Assistance

Shannon and Janice Talty of Olde Hearth Bread Company Named 2022 Entrepreneurs of the Year

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Florida SBDC at UCF Announces 2022 Small Business Excellence Award Program Winners and First Runners-Up

November 16, 2022

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – The Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) today announced  its2022 Entrepreneurs of the Year and two First Runner-Ups in the culmination of the inaugural FSBDC at UCF Small Business Excellence Awards program which celebrate the success, growth, business acumen, and community involvement of FSBDC at UCF’s clients from across its 8-county region.

Named as the 2022 FSBDC at UCF Entrepreneurs of the Year were:

Shannon and Janice Talty Olde Hearth Bread Company

In a tie, two (2) companies were named First Runners-Up:

Tonya and Tony Oxford Global Technology Integrators, LLC
Yanet Herrero Kings Service Solutions, LLC

The FSBDC at UCF’s Small Business Excellence Award program recognizes local small business owners for their innovation, determination, and resilience as demonstrated in the growth of their businesses and in their contributions to their  communities with the designation as the FSBDC at UCF’s 2022 Entrepreneur of the Year. Nominations from across Central Florida were made by FSBDC at UCF consultants to acknowledge their clients’ significant growth; their resourcefulness in overcoming the challenges presented by small business ownership; and their involvement in their communities.

In total, 15 distinguished and remarkable small business owners were nominated for the award.  The 15 honorees were selected from a pool of more than 2700 entrepreneurs served by the FSBDC at UCF in 2021.

The 13 other honorees included:

Darrell Williams, Dexter Williams and     Donovan Williams 3D Tire Company, Inc.
Gary and Judy Lemay Bedtops, LLC dba Bedtops Mattress Clearance Center
Dean Caravelis Blezoo
Serge Sorese Florida’s Finest French Bakery Inc, dba Mon Delice French Bakery
Nate Thornton IQ Painters
Kelly and Scott Seidl Kelly’s Homemade Ice Cream
Balouch “Aleem” Muhammad and Tariq Iqbal Kissimmee Granite and Marble, Inc
Vitor de Oliveira Cortes Kissimmee Produce, Inc
Chris Baeten Knight Federal Solutions
Amanda Yarbrough MamaBare Sugaring Studio, LLC
Victoria Messina Messina & Associates, Inc
Pam Rothenberg Tuckaway Shores Resort

Small businesses are the engine that drives the Florida economy. According to the SBA, there are roughly 2.8 million small businesses in Florida. They make up 99.8% of all businesses in the state and employ 3.6 million workers, about 41.1% of the state’s private-sector workforce.

As the list illustrates, the nominees for the FSBDC at UCF Small Business Excellence Awards represent a broad cross section of Central Florida small businesses operating in multiple industries. Fully 60% of the nominees are women- and/or minority-owned businesses. Their qualitative and quantitative results are impressive, as well. For the group, average annual sales were about $3.6 million, with average sales growth of 36% compared to the Florida average of 6.8% for the same period. Their average employee count was 52 with a 42% growth rate.  All are valued clients of the FSBDC at UCF who have benefited in some way from its no-cost, expert consulting; business training; and/or market research resources.

The award winners were selected by the FSBDC at UCF’s Executive Board which is made up of local small business leaders and stakeholders committed to supporting the FSBDC’s mission to help small businesses launch, grow, and thrive through expertise, resources, and advocacy. The announcement of the award winners took place during an invitation-only Awards Luncheon today at the Citrus Club in Orlando, FL. This was the first time this award has been given and the FSBDC at UCF Small Business Excellence Award program will become an annual event moving forward. The awards ceremony was made possible through the generous support of the event’s sponsors: Orange County, Lake County, the Osceola Chamber of Commerce, and TriNet.

“We are pleased to recognize the award winners and the nominees for their accomplishments and success through our new Small Business Excellence Award program,” said Eunice Choi, FSBDC at UCF Regional Director. “Small businesses are the key drivers of our local economy, creating prosperity, generating jobs, and improving the quality of life in our communities. It is an honor to be able to celebrate them.”

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Blezoo marketing solutions

Blezoo: Marketing Company Marries A Little Bit More Strategy with a Lot More Magic

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Company Leader Leverages FSBDC at UCF’s CEO XChange Executive Roundtable Program to Drive Growth

November 8, 2022

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – Exhilaration, accomplishment, and financial success are some of the rewards enjoyed by entrepreneurs and small business owners as they chart their course and navigate their companies from pre-venture to start-up and on to becoming an established, growing, and profitable second-stage company. The downside is that this process is often a solitary and lonely quest without the benefit of other perspectives and experiences to call upon. It’s true when they say ‘It’s lonely at the top,’ after all. Dean Caravelis, founder and CEO of Orlando marketing promotions innovator Blezoo, solved this problem when he discovered the community of business leaders and peers found at the Florida Small Business Development Center at the University of Central Florida’s (FSBDC at UCF) CEO XChange executive roundtable program.

Founded in 2008, Blezoo distinguishes itself through imagination, innovation, and the ability to deliver on its promises. The firm proudly states, “We exist to inspire meaningful connections through fun & creativity. We help busy professionals create remarkable promotions so they can save time & look good.” “We’re a marketing company that produces branded products that turn into experiences in the real world,” Caravelis says, ”so brands can connect with people and other brands authentically. Blezoo is really obsessed with process that delivers things as expected; with creativity so that we can create unexpected and delightful experiences; and with progress as we work to be a little bit better every day – all so we can surpass client expectations,” Caravelis explains.

When it comes to starting and running his business, Caravelis is honest. “Being a founder can be a very lonely experience,” he shares. “Sometimes it feels like you’re alone on an island. Working with the Florida SBDC, it takes you off that island and puts you in a community. I originally reached out to the FSBDC and the CEO XChange because I heard it was an opportunity for me to interact with other CEOs, perhaps shine a light on things I don’t know and really have a kinship with peers. The CEO XChange has surpassed all those expectations and that’s why I have been a member for so many years.”

CEO XChange is an executive roundtable program serving progressive chief executives and business owners in Central Florida. Facilitated by FSBDC consultant Hal Thayer, it is designed specifically for second-stage companies and offers a confidential setting for top executives to discuss vital business issues, opportunities, and trends with a group of peers. CEO XChange presents top executives with the opportunity to broaden their business perspectives and gain new knowledge by engaging in collaborative thinking and problem-solving – giving them the ability to lead their companies more effectively.

“In the last six years, we’ve averaged about 20 – 30% growth every year at Blezoo which has been great. The CEO XChange has really helped me in a lot of areas such as thinking in the future, preparing myself for the unexpected, and given me the confidence to take the business in a new direction,” Caravelis concludes. “It’s helped me propel my growth but also sustained my thirst to lean more. It’s an experience that helps you understand what it takes to get to the next level but also validates and challenges some of your ideas.” And, as a member of the CEO XChange, you don’t have to do it alone.

For information about Blezoo,  please visit https://blezoo.com/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

3D Tire Company Logo

3D Tire Company: A New Generation of Service Excellence

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Family Leadership Transition, Sales Growth and Operational Efficiency Achieved with FSBDC at UCF Assistance

November 2, 2022

FOR IMMEDIATE RELEASE

Orlando, FL – For a successful family business, management succession from one generation to the next can become much more complicated than initially anticipated, especially when opportunities for revenue growth and operational efficiency also present themselves. When the father and sons who founded and own 3D Tire Company encountered this exact situation, they turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) for assistance, and they are happy they did.

With locations in the historic town of Eatonville, FL as well as Apopka, FL, 3D Tire Company has offered quality tires, preventative maintenance, and repair services to the Central Florida area for almost 35 years. Founded by Ernest Williams, who brought sons Darrell, Donavan, and Dexter into the business (the “3 D’s”), 3D Tire Company has built its reputation and large customer base on family values, faith, and the founding principles for which it has become known: quality, dedication, and a commitment to service. “We’ve thrived on our ability to provide a quality level of service,” says Darrell Williams, “and we stand on that: Service First”

Known for being an honest, reliable, and friendly tire and auto repair shop, 3D Tire was contemplating major changes when it approached the FSBDC. “We recognized that we were a business in transition,” recalls Darrell Williams. “We were transitioning from the leadership that had been in place for 30 plus years into a second generation. There were certain aspects of the business that were important to revisit, things that were consistent but had grown obsolete. It was time for us to introduce change to the way we were conducting business.”

Assisted first by FSBDC consultant Pauline Davis, and now by consultants Jose Molfino and John Finnegan, 3D Tire and the FSBDC analyzed the company’s operations, finances and marketing efforts. “Our time with the FSBDC has been very rewarding,” remarks Darrell. “The input and guidance they afforded our company, the direction that they offered, the consulting and different suggestions they made have been instrumental in turning this company around, in reshaping our direction and re-channeling our focus. It pulled a small business such as ours out of our comfort zone and forced us to think and excel beyond the norm.”

“Since our involvement with the FSBDC, certainly from our end as a company, we’ve seen tremendous growth and expansion on various fronts,” continues Darrell. “We’ve been able to see the amount of accounts grow and secured additional business that has helped the bottom line and to increase our footprint in Central Florida.”

“For any business owner that’s thinking about working with the FSBDC, I would use two words: Do It!” Darrel Williams concludes. “The information you gain is invaluable. The experience is certainly worthwhile. And you will be able to take something away from it that will be useful for your business going forward.”

For information about 3D Tire Company, please visit https://3dtirecompany.com/.

— FSBDC —

About the FSBDC at UCF

Hosted by the University of Central Florida (UCF), and with its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) is part of part of UCF’s Office of the President and the Florida SBDC Network.

The Florida SBDC at UCF provides aspiring and existing small businesses with no-cost consulting, low-cost training, and access to business data and research resources. In addition to its core service offering, the Florida SBDC at UCF also offers specialized services to qualifying companies, including capital access, market growth, government contracting, international trade, business continuation, cybersecurity, disaster planning and recovery, and more. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 9 service centers across Central Florida.

In 2021, the FSBDC at UCF served more than 2,700 entrepreneurs in Central Florida with consulting services, resulting in more than 8,200 jobs created, retained or saved; $1.5 billion in sales growth; $88.8 million in capital formation; $72.4 million in government contract awards; and 137 new businesses started. For more information, please visit www.sbdcorlando.com .

About the Florida SBDC Network

For over forty years, the Florida SBDC Network, the state’s principal provider of business assistance [Fl. Stat. 288.001], has nourished a statewide partnership between higher education and economic development to provide existing and emerging small and medium-sized business owners with management and knowledge resources that enable overall growth, increased profitability, and economic prosperity for Florida’s economy.

In 2021, Florida SBDCs provided 157,841 hours of professional business consulting to more than 18,379 client businesses. Based on the results from the network’s latest economic impact analysis, the FSBDC’s services resulted in almost 38,000 jobs impacted; $7.4 billion in sales generated; $381.6 million in government contracts acquired; and $528.4 million in capital accessed.

A statewide network of over 40 offices, the Florida SBDC is funded in part by the U.S. Small Business Administration, U.S. Department of Defense, State of Florida and other private and public partners. The Florida SBDC Network, headquartered at the University of West Florida, is nationally accredited by the Association of SBDCs and is a 2016 recipient of the President’s E Award for Export Service. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency. For more information, please visit www.FloridaSBDC.org.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com