Chill Pop Lounge, LaThesia Hardy, Chuck Wheeler,

Chill Pop Lounge Launches with Assistance from FSBDC at UCF’s Office in Kissimmee/Osceola County

Gourmet Popsicle and Ice Cream Shop Enjoying Strong Start in St. Cloud

November 16, 2015

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ ucf.edu

Orlando – LaThesia Hardy – everybody calls her “Te” – is one of the smart ones: she knows what she doesn’t know. She knows she has a successful career in the pharmaceutical industry. But now she’s been bitten by the entrepreneurial bug and she didn’t know which way to go or even how or where to start.

So “Te” decided to start at the beginning. That’s when she found the Florida SBDC at UCF s office in Kissimmee/Osceola County. She attended the seminars and workshops offered by the FSBDC about starting a business and business fundamentals. As a result, she built her competence and confidence in her abilities related to the many facets of running her own business that she did not know.

Building from the base she gained in the seminars, she engaged with one of the FSBDC’s consultants and took advantage of their confidential, no-cost, expert counseling. Together with her consultant, she tackled putting together her ideas for the company she wanted to start and addressing the multiple questions about her start-up that would need to be answered.

“My experience with the FSBDC has been tremendous,” “Te” says. “It was great to go to the seminars and learn what I needed to learn and then have access to high quality consulting and mentorship outside of the seminars.”

As with all entrepreneurial endeavors, there were bumps in the road. “Te” was comfortable with writing her business plan because her vision for her company was clear and she knew she’d be able to articulate her goals and plans. But then there were the financial projections. They brought “Te” to a standstill. Without a background in finance, the prospect of doing sales and revenue and expense forecasts was daunting for her.

And so she turned again to her FSBDC consultant for assistance. “I was able to complete most of my business plan but I wouldn’t have been able to do the financials, “ “Te” acknowledged. “But with my FSBDC consultant Chuck Wheeler’s help, I was able to understand the financial end of my business, what I could afford and not afford and how to make reliable projections of my company’s financial performance.

All of “Te”s hard work and wise use of the FSBDC enabled her to launch her company, Chill Pop Lounge, in July of this year on N. Narcoossee Rd. in St. Cloud, FL. The Chill Pop Lounge specializes in gourmet frozen treats, with specialty ice cream choices this year and innovative – as well as gourmet and fabulous – ice popsicles starting in 2016. The business is off to a great start, and “Te” is looking forward to expanding and bringing new employees on board in the next few months. Her brother, Reginald Adams, who is retiring from the military, will co-manage the Chill Pop Lounge starting in January 2016.

“I would say to any would-be entrepreneur out there: use the FSBDC’s services!” concluded “Te”. “They have everything you need to start a business, write a business plan, and understand finances. If being an entrepreneur is not necessarily your forte, the FSBDC is the place to be.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2014, the FSBDC at UCF served more than 8,200 entrepreneurs and small business owners through consulting and training, resulting in 12,387 Central Florida jobs created, retained or saved; $1.70 billion in sales growth; $26.1 million in capital formation; $39.7 million in government contract awards; and 105 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2014, the Florida SBDCs served almost 30,000 entrepreneurs and small business owners through consulting and training, resulting in 42,644 jobs created, retained or saved; $5.8 billion in sales growth; $142.5 million in capital accessed; $210.2 million in government contract awards; and 486 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

DrW Institute, SBDC, Small Business, Success Story, Dr. Wanda Bonet-Gascot

DRW Life Skills Institute’s Emotional Intelligence Curriculum Drives Company Success

Florida SBDC at UCF’s Kissimmee/Osceola County Office Provides Vital Assistance

November 3, 2015

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Ever wonder how that colleague of yours at work always manages to successfully navigate around the day-to-day drama that seems to exist in every modern company?  Have you wished you had more of what they have? In fact, you probably have more of that special quality than you think.

That special quality is called emotional intelligence. Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

Dr. Wanda Bonet-GascotIt recognized that EQ is an under-emphasized skill set in today’s business and personal life. Seeing that gap, she undertook to build an emotional intelligence educational institution that would teach EQ coaching skills and help create careers for EQ coaching professionals. And from there, the EQ coaches and trainers could begin training individuals and corporations in emotional intelligence skills that will help them manage their personal relationships and improve their leadership abilities.

So was born the DRW Life Skills Institute, based in Kissimmee, Florida. Like all new concepts, it was an uphill fight at the outset. Although DRW joined the UCF Business Incubator in Kissimmee and benefited from their support, as time passed the company found it was having trouble attracting audiences to their seminars and didn’t know what next to do.

It was at that moment that Wanda decided to step back and look for additional assistance. She decided she wanted to work “on’ her business, not just ‘in’ her business is how she describes it. She turned to the Florida SBDC at UCF’s office in Kissimmee/Osceola County for the help she needed.

It started with her attending a FSBDC seminar where she learned about its services: no-cost, confidential consulting, seminars and workshops, and extensive information resources. Wanda latched onto the consulting services and made an appointment to meet with Rafael Pratts, the FSBDC area manager for the Kissimmee/Osceola County Office.

“I decided that brainstorming with an expert like Rafael was my best option,” says Wanda, “and I was right.” They reviewed DRW’s business plan, assessed new options and dug down into the company’s value proposition. “They are so welcoming, honest, calm, thoughtful, and analytical,” Wanda states. “As an entrepreneur, I rely  upon the FSBDC to help me with guidance to make better decisions about where I want to take the Institute.”

Based on their discussions, the company set out on an expanded path built around offering a complete emotional intelligence curriculum aimed at those wanting a career in EQ and a meaningful return-on-investment from their Institute tuition.  And the transition has worked. The DRW Life Skills Institute is looking forward to graduating 25 coaches in December 2105 and is looking at international and domestic expansion plans.

“The FSBDC has been and is an amazing resource,” concluded Wanda. “For those entrepreneurs and business owners looking for that push, that mentorship, that information which will get them over hurdles in the market and up to the next level of success, the FSBDC is the place to go.”

RE Plumbing, SBDC, Seminole County

Florida SBDC at Seminole State College’s Advisory Board Council Helps R. E. Martin Plumbing Grow its Business

Local Commercial Plumber Credits Seminole ABC with Enabling Company to Work ‘On’ its Business, Not Just ‘In’ It.

November 3, 2015

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@bus.ucf.edu

Orlando, FL – There are times in every business’s evolution when it can feel to management like they’ve taken their company’s growth as far as they can. Often they are unsure about what to do next if they are to continue growing the business.

And that is where Robert Martin, president of R. E. Martin Plumbing, Inc., and his management team of Vice President (and Dad) Bob Martin and Chief Administrator (and wife) Juanita found themselves in early 2014. The company had had success providing commercial plumbing services to the hospitality, medical and light industrial industries but now felt like they’d come to a standstill and taken the company as far as they could take it.

Fortunately, Juanita was just graduating from Seminole State College. She turned to the school’s Career Development Center which recommended the company talk with a consultant at the Florida SBDC at UCF’s Seminole State College sub-center. After an initial meeting in which the company’s current situation and needs were accessed with guidance from the FSBDC’s Seminole State manager Amy Kirkland, it was decided that R. E. Martin would apply for the FSBDC’s Seminole Advisory Board Council (SABC) program.

An FSBDC Advisory Board Council is a no-cost board of experts providing advice and council to help businesses grow.  The program acts as a matchmaker between established businesses and area professionals who volunteer their expertise as members of an advisory board, with the volunteers selected explicitly and specifically to address the needs of the FSBDC client. The ABC meets periodically, usually quarterly, to review the company’s business and recommend action steps to drive growth.

In short order, the company was accepted into the program. The FSBDC went to work putting together an advisory board comprised of volunteers especially suited to assisting R. E. Martin with their unique challenges. The company’s ABC had their first meeting in mid-2014 and dug into the company’s marketing, financial management and operations to find new or better avenues for growth.

The collaboration between R. E. Martin and its Advisory Board Council has been extremely successful. “With the SBDC’s help, we have been able to move forward and progress to our current stage,” commented Robert Martin. “Since we started with our Advisory Board Council, we have doubled our revenues and doubled our number of employees. We have a new focus on our marketing that’s helped us in the marketplace. And we are looking forward to the continued support of our ABC and the FSBDC for future growth.”

“If you are an entrepreneur coming out of the field, as I was,” Robert went on, “you know the work side but not necessarily the business side of your company. The SBDC helps you branch out and start working on the business, not just in the business.”

VP Bob Martin summarized R. E. Martin’s FSBDC experience best, Robert says, when Bob said, “If you truly want to grow your business, you will want to work with the FSBDC.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2014, the FSBDC at UCF served more than 8,200 entrepreneurs and small business owners through consulting and training, resulting in 12,387 Central Florida jobs created, retained or saved; $1.70 billion in sales growth; $26.1 million in capital formation; $39.7 million in government contract awards; and 105 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2014, the Florida SBDCs served almost 30,000 entrepreneurs and small business owners through consulting and training, resulting in 42,644 jobs created, retained or saved; $5.8 billion in sales growth; $142.5 million in capital accessed; $210.2 million in government contract awards; and 486 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

ScreenWorks USA, FSBDC, Business Consulting

Screenworks USA Managing its Dramatic Growth With Assistance from the FSBDC Advisory Board Council

Florida FSBDC at UCF Program Provides High Level Support

FOR IMMEDIATE RELEASE

August 27, 2015

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

For a small to medium-sized business, growth can be as much of a challenge as a revenue decline. And managing rapid growth was the problem, albeit a good problem, confronting Screenworks USA, a multi-million dollar screen printing, embroidery and dye sublimation business that supplies theme parks and other entertainment companies with customized apparel (t-shirts) and other wearables.

Co-owners Sharad Mehta, President and Brian DiZavala, Executive Vice President and COO wanted to be certain they were steering Screenworks and its growing business in the right direction. Based upon very positive past experiences Mehta had had with the Florida SBDC at UCF and its Advisory Board Council program, the company applied for and was approved for another  Advisory Board Council.

The Florida SBDC at UCF’s Advisory Board Council (ABC) is an economic development program that creates a no-cost professional advisory service for local companies. By acting as a matchmaker between businesses and volunteer advisors, all of whom are professionals in the community, the Advisory Board Council program acts to provide companies with business expertise that can directly address the company’s issues and that would otherwise be cost prohibitive and unavailable to a small to medium- sized business.  And the contribution that Advisory Board Council assistance can make covers many sides of a business including operations, marketing, financial management, cost reduction, leadership development and succession planning, among others.

Mehta and DiZavala worked with Advisory Board Council Program Manager Jill Kaufman, who hand-picked a team of board members to address the company’s needs and manage their growth. Experts in corporate finance, operations and marketing, comprised Screenworks’ board of advisors. The Board met with Mehta and DiZavala quarterly for review and counseling on a variety of issues, including operations and growth management strategies.

Over the course of the board’s tenure, Mehta and DiZavala made some important decisions about how they wanted to grow their business going forward and took some strategic options they were considering off the table. “We had very experienced people on our board. We made sure we were well prepared for each meeting and had a clear picture of our company’s direction and our financial performance,” Mehta said. “As a result, over time a strategy for the company’s growth became clear.”

According to Mehta and DiZavala, the assistance of their Advisory Board Council has paid handsome dividends for Screenworks. “Our success has come as a result of some of the efforts of our Advisory Board and has helped us not only quadruple our sales but also increase our employee base by about 100 and build our building,” remarked DiZavala.

“I do not think any business which is growing should be without an Advisory Board Council,” commented Mehta. “Every business can benefit from using not only the services of the FSBDC but also an Advisory Board Council.  I wouldn’t want to be a company without an ABC.  And I recommend every business in Central Florida avail themselves of all the resources that the FSBDC offers.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2014, the FSBDC at UCF served more than 8,200 entrepreneurs and small business owners through consulting and training, resulting in 12,387 Central Florida jobs created, retained or saved; $1.70 billion in sales growth; $26.1 million in capital formation; $39.7 million in government contract awards; and 105 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2014, the Florida SBDCs served almost 30,000 entrepreneurs and small business owners through consulting and training, resulting in 42,644 jobs created, retained or saved; $5.8 billion in sales growth; $142.5 million in capital accessed; $210.2 million in government contract awards; and 486 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

sbdc@ucf.edu | www.sbdcorlando.com

Jolly Roger's Guns, Gold & Pawn Umatilla, Lake County, FL

Jolly Roger’s Opens in Umatilla

FSBDC at UCF in Lake County Assists Local Start-up Business

Contact: Stan Austin, Area Manager, FSBDC at UCF in Lake County, 407.529.8774 or stan.austin@ucf.edu

                Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

July 14, 2015

FOR IMMEDIATE RELEASE

Orlando – After a long and respected career with Lake County Fire Rescue, Roger Minger was ready for his life’s second act. He knew he wanted to be an entrepreneur and business owner. And for some time he’d had in mind opening a retail store that offered fast, safe and convenient collateralized loans as well as fire arms for sale. It had an appealing business model and Roger saw demand for its offerings in his community. The challenge was how to get started down the right path toward success.

Roger started by looking for support and assistance locally, and found the Florida SBDC at UCF of Lake County. It offered no-cost consulting, seminars and workshops and information resources; all services that Roger thought would help him get his business started.

“I knew there was a lot I didn’t know and a lot I needed to learn,” Roger says. “And the local FSBDC and my consultant Stan Austin offered everything I needed to get my business started.”  Areas of special concern to Roger that the FSBDC could help him with included government regulation, current tax requirements and how best to market his new business.

In response to these concerns, Roger enrolled in a series of seminars and began taking advantage of the FSBDC’s no-cost, unlimited professional consulting. In so doing, he gained command of key business principles and functions and, with his consultant Stan Austin’s assistance, put together a business plan to guide the start-up and management of his new business.

Roger gives the FSBDC significant credit for getting his business off to a strong start. “I can’t say enough good things about the FSBDC,” he commented. “They are wonderful. The FSBDC taught me so much and I’ve gone back and used what I’ve learned over and over again. It’s here, it’s local and it’s free. The FSBDC is just a great thing that’s hard to beat.”

Today, Jolly Roger’s Gold Gun and Pawn Inc. is open for business in Umatilla, providing the community with much needed access to collateralized loans, as well as buying and selling gold and firearms. He continues as an FSBDC client, taking classes and relying on Stan Austin as his business mentor and consultant. He often comments on the best advice he ever got, and it was from Stan, “Slow Down,” because he says slowing down at critical junctures saved him from making some potentially disastrous mistakes.

“I don’t think you start can a business without the FSBDC if you want to be successful,” concluded Roger. “The type of information you get and the classes are invaluable. And assistance from experts like Stan Austin makes all the difference.”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2014, the FSBDC at UCF served more than 8,200 entrepreneurs and small business owners through consulting and training, resulting in 12,387 Central Florida jobs created, retained or saved; $1.70 billion in sales growth; $26.1 million in capital formation; $39.7 million in government contract awards; and 105 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2014, the Florida SBDCs served almost 30,000 entrepreneurs and small business owners through consulting and training, resulting in 42,644 jobs created, retained or saved; $5.8 billion in sales growth; $142.5 million in capital accessed; $210.2 million in government contract awards; and 486 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

sbdc@ucf.edu | www.sbdcorlando.com

Caskey's Mower Shop, Gravely, eXmark, Stihl, Dixie Chopper

Lake County Business Diversifies with Purchase of Local Business

Caskey’s Mower and Garden Center Acquired by JWO Land Management Inc. with Assistance of FSBDC at UCF in Lake County

July 8, 2015

FOR IMMEDIATE RELEASE

Contact:    

Stan Austin, Area Manager, FSBDC at UCF in Lake County, 407.529.8774 or stan.austin@ucf.edu

Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando – Business owners have many choices when it comes to growing their company. Among the many available options, they can choose sales and marketing initiatives, adding to their product or service line or even strategic partnerships. For Jason West, owner of JWO Land Management Inc., the choices were few; results from the marketing of his lawn care business seemed to have plateaued, he had extended his line of services as far as he could and he didn’t see strategic partnership opportunities that would materially contribute to growing his business.

What to do? In Jason’s case, he decided that diversification of his business beyond lawn care was his best route to growing his company. And, as luck would have it, an opportunity arose for him to acquire a lawn and landscape equipment dealership and repair facility, Caskey’s Mower and Garden. It had all the elements he was looking for: a business in his industry that is an established Lake County business which is both profitable and has a strong reputation locally. Now Jason’s challenge was to find the financial resources to buy the business.

“When I decided I wanted to get into this new business, I wanted to make sure I did it right, “Jason says. To do that, he went to the Florida SBDC at UCF’s Lake County office to understand the steps necessary to purchase the business and get the assistance he needed to make the right decisions in this purchase.

At the FSBDC, Jason enrolled in several workshops and connected with Stan Austin, an FSBDC consultant and the area manager, who helped Jason in a variety of ways. He helped him get his arms around the financial side of the business, prepare a business plan and approach lenders with the best application possible.

“It was amazing. Stan was a lifesaver. He spent countless hours guiding me through the purchase process, helping me pull together the necessary financial information and then establish the decision criteria for making the purchase or not,” commented Jason. “And once I made the decision, Stan was there to help me obtain the financing I needed to close the transaction.”

Today, JWO Land Management Inc. is a thriving lawn and landscape service business with a full service equipment dealership and repair facility for all makes and models of small engines. He has two separate sources of revenue that compliment themselves in good markets and bad. And he has his consultant Stan Austin and the FSBDC behind him for future support and consultation.

“The FSBDC is probably one of the best kept secrets in Lake County,” says Jason. “If it wasn’t for them, I wouldn’t be standing here. My whole experience with them has been excellent. Anyone who owns a business is crazy not to take advantage of what they offer. Almost anything you can think of, they can help you with – all at no charge!”

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2014, the FSBDC at UCF served more than 8,200 entrepreneurs and small business owners through consulting and training, resulting in 12,387 Central Florida jobs created, retained or saved; $1.70 billion in sales growth; $26.1 million in capital formation; $39.7 million in government contract awards; and 105 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2014, the Florida SBDCs served almost 30,000 entrepreneurs and small business owners through consulting and training, resulting in 42,644 jobs created, retained or saved; $5.8 billion in sales growth; $142.5 million in capital accessed; $210.2 million in government contract awards; and 486 new businesses started.

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

sbdc@ucf.edu | www.sbdcorlando.com

Pauline Davis, Michele Daniele, All Star Property Services, Small Business, Consulting

All Star Property Services Recaptures Its Glory With Assistance from the FSBDC at UCF

Ability to Go ‘Back the Basics’ Helps Company Grow Again

June 9, 2015

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@bus.ucf.edu

Orlando – For Michele Daniele, CEO of AllStar Property Services, it was a time to rebuild her business. From its founding in 1999, AllStar had been a successful, full-service commercial property maintenance company serving Central Florida. Its services included power sweeping, porter services, pressure washing and window cleaning – all of the services a commercial property owner needs to keep their buildings and grounds in top shape.

In 2006, however, Michele was mobilized and served her country in the military until 2012. When her deployment was over, she returned home a service-disabled veteran, only to find that her company had suffered during her tour of duty. Between her absence and the downturn in the economy, the business had withered. Her time away left her feeling an immense disconnect from it. Michele knew she had to do something and she knew she needed help.

And so she went to the U.S. Department of Veterans Affairs looking for assistance. They referred her to the U.S. Small Business Administration who in turn referred her to the Florida SBDC at the University of Central Florida (SBDC at UCF). There she found the help she was looking for.

“The FSBDC helped me tremendously. They helped me make a fresh start. I went back to the basics and enrolled in their New Venture (now Business Fundamentals) Seminar Series which gave me a new perspective on my business,” said Daniele. “And they opened my eyes to important steps I needed to take to get AllStar growing again, especially the value in writing a business plan.”

After producing a draft of her plan, Daniele began working with FSBDC consultant Pauline Davis to bring it to completion. “With Pauline’s assistance, I was able to understand how to grow my business,” commented Daniele. “The business plan allowed me to see the future of my company.”

The work with the FSBDC has paid off. Since beginning with them, AllStar has grown significantly. It now has 12 employees, more than 130 contacts and sales have tripled. “I wasn’t sure if I could succeed or not when I restarted my business,” Michele says today. “But the FSBDC guided me and influenced me, and helped me find the way forward. I can truly say ‘Thank You” to them for giving me the advice I needed to build my business to where it is today and the encouragement to take my business where I want to go.”

As Michele looks ahead, she is excited about the opportunities she sees in diversifying her customer base to include selling the company’s services to the government, another place the FSBDC can help. “I have come to understand the value of government certifications from the FSBDC and the programs and seminars they offer to help me find and win government contracts,” said Michele.

“Don’t hesitate. Go for it,” Michele said when asked what advice she’d give entrepreneurs about the FSBDC. “They have the ability to grow your business to your highest expectations.”

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2013, the FSBDC at UCF served more than 7,200 entrepreneurs and small business owners through consulting and training, resulting in 7,507 Central Florida jobs created, retained or saved; $1.0 billion in sales growth; $51.5 million in capital formation; $87.7 million in government contract awards; and 129 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2013, the Florida SBDCs served over 34,000 entrepreneurs and small business owners through consulting and training, resulting in 39,536 jobs created, retained and saved; $5.5 billion in sales growth; $197.3 million in capital accessed; $602.2 million in government contract awards; and 685 new businesses started. And, for every $1 of Florida public and private sector investment in FSBDC programing, $35 was returned to the state in tax revenue

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

Hernon manufacturing, SBDC, Business Consulting, Orlando

FSBDC at UCF Congratulates Client Hernon Manufacturing For Receiving the President’s “E” Award for Exporting Excellence

Hernon Manufacturing Recognized Again as Industry Leader

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@bus.ucf.edu

Orlando – Hernon Manufacturing, Inc., a longtime client of the Florida SBDC at the University of Central Florida, has received the nationally recognized President’s “E” Award, the highest recognition any U.S. entity can receive for making a significant contribution to the expansion of U.S. exports.

Exports continue to be a driver of the U.S. economy. And companies like Stanford-based Hernon are leading the way, seeing its exports grow by almost 100 percent, from 20 percent of its revenues to a projected 40 percent for 2015.

“Increasing U.S. Exports are critical to spurring economic growth and job creation,” said U.S. Secretary of Commerce Penn Pritzker in a prepared statement when she made the award. “In 2014, U.S. exports hit an all –time high of $2.3 trillion, accounting for 13.4 percent of GDP. By exporting Made-in-America goods and services, U.S. businesses are growing faster, hiring more workers, and paying better wages.”

Hernon Manufacturing produces specialty chemicals in the U.S. and sells licenses to companies in over 40 countries around the globe to repackage and sell its product. The company points to understanding and respecting how local business cultures operate and to having a strong international workforce as sources of its international achievements.

The company also credits the Florida SBDC at UCF for some part of its exporting success. As part of the FSBDC’s International Trade Services, and in conjunction with Enterprise Florida and the U.S. Department of Commerce, the FSBDC produced an Export Marketing Plan for Hernon. “They helped us identify markets for potential business growth,” said Edgardo Rodriguez, director of sales and marketing at Hernon. The company then asked the U.S. Department of Commerce for assistance. “Their resources helped us identify customers in other countries,” Rodriguez stated.

The FSBDC at UCF’s Export Marketing Plan that Hernon benefited from assists qualified new-to-export manufacturers and service providers with overseas growth strategies through the development of customized Export Marketing Plans. Provided in partnership with Enterprise Florida and the U.S. Commercial Services, the Export Marketing Plan includes:

  • a thorough readiness assessment;
  • industry and market analysis with target market recommendations;
  • a review of overseas trade opportunities; and
  • an action plan that may include trade mission participation.

The 2015 President’s “E” Awards marks the 53rd anniversary of the award and this year honored 45 American companies and organizations, many of which are small- and medium-sized enterprises (SMEs).

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2013, the FSBDC at UCF served more than 7,200 entrepreneurs and small business owners through consulting and training, resulting in 7,507 Central Florida jobs created, retained or saved; $1.0 billion in sales growth; $51.5 million in capital formation; $87.7 million in government contract awards; and 129 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2013, the Florida SBDCs served over 34,000 entrepreneurs and small business owners through consulting and training, resulting in 39,536 jobs created, retained and saved; $5.5 billion in sales growth; $197.3 million in capital accessed; $602.2 million in government contract awards; and 685 new businesses started. And, for every $1 of Florida public and private sector investment in FSBDC programing, $35 was returned to the state in tax revenue

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

sbdc@ucf.edu | www.sbdcorlando.com

Kenneth Gluckman, Ken Gluckman

Kenneth S. Gluckman Named FSBDC at UCF Regional Volunteer of the Year

May 5, 2015

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Orlando, FL – The Florida SBDC at UCF is pleased to announce that Kenn Gluckman has been named 2015 Regional Volunteer of the Year in honor of his committed service to the FSBDC’s award-winning Advisory Board Council (ABC) program.  He will be recognized at the FSBDC at UCF’s National Small Business Week celebration which will occur on Tuesday May 19th at the 2015 Small Business Awards Luncheon, an invitation-only event being held at the Citrus Club in downtown Orlando. Eunice Choi, Regional Director at the SBDC at UCF, is hosting the luncheon which will feature remarks by representatives from the Small Business Administration who will present awards to local SBA awards recipients.

Gluckman is one of the longest serving volunteer advisors in the ABC.  He first applied to become a volunteer at the program’s inception in 2003 and has donated 119 hours of pro-bono consulting services in the 12 years since, which distinguishes him as one of the program’s top volunteer advisors in terms of hours.  An accomplished business attorney, Gluckman’s hours of service to the program have a fair market value of $35,700.

“When the program first started it seemed like a great way to help with economic development and giving back to the community,” commented Gluckman.  “Small businesses are often without proper support and being able to help them grow and prosper was exciting and gratifying.  My family has a long history of service locally, beginning with my grandmother who helped found Legal Aid in Orlando.”

Gluckman has always been eager to assist and has served on five ABC advisory boards over the years.   When asked why he has remained committed to the program over so many years, Gluckman commented, “As I worked with various businesses, I realized that I not only enjoyed helping them, I also learned a great deal.  I learned about business in general as well as how business owners think and react.  This helped me be a better advisor to my business clients in my own practice.  I also continue to feel that it is important to give to the community,” remarked Gluckman.

During his involvement with the Advisory Board Council, he has served on the boards of diverse companies including: a restaurant equipment and janitorial supply company; an IT staffing and executive search firm; a civil and environmental engineering firm; a saltwater aquarium and coral reef aquaculture facility; and a business surplus and electronics recycler.  Projects he has assisted ABC clients with include:  lease negotiations and related office space issues; contracts with vendors and customers; business structure and organization issues, and employment law issues, among many others.

Advisory Board Council client Chris Brooker, President of Orlando Recycles, remarked on Gluckman’s contribution to his advisory board, “Orlando Recycles, Inc. has thoroughly enjoyed and benefited from the expertise Kenn Gluckman has given since our initial Advisory Board meeting in October 2012.  He has provided us with solid advice and assistance in areas of business startup and licensing, personnel issues and legal procedures to name a few.  His ability to break down complex business scenarios into easily understandable language has been a great asset to our company.”

Gluckman began his law practice, General Counsel Advisors, P.A., in 2001.  The firm focuses on various facets of business law for companies, including business closings, employment law, corporate formation and governance, private capital raising, mergers and acquisitions, franchise operations, real estate and litigation.  Gluckman has been a member of the Florida Bar Association and the Orange County Bar Association since 1995 and is a Supreme Court of Florida Certified Civil Court Mediator. Gluckman is currently a volunteer board member of Orlando, Inc. (chamber of commerce) and Maitland Soccer Club, and has volunteered for the UCF Technology Incubator.  He is a former board member of the Orlando Chapter of the global Association for Corporate Growth, and was the founding president of the Chapter, and has also served as Chairman of the 100 Club, a support organization for the National Entrepreneur Center.  Gluckman graduated with high honors from the Florida State University (FSU) College of Law in Tallahassee, Florida and also received his bachelor’s degree in Political Science from FSU.

— FSBDC —

About the FSBDC at UCF

With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2013, the FSBDC at UCF served more than 7,200 entrepreneurs and small business owners through consulting and training, resulting in 7,507 Central Florida jobs created, retained or saved; $1.0 billion in sales growth; $51.5 million in capital formation; $87.7 million in government contract awards; and 129 new businesses started.

About the FSBDC Network

The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2013, the Florida SBDCs served over 34,000 entrepreneurs and small business owners through consulting and training, resulting in 39,536 jobs created, retained and saved; $5.5 billion in sales growth; $197.3 million in capital accessed; $602.2 million in government contract awards; and 685 new businesses started. And, for every $1 of Florida public and private sector investment in FSBDC programing, $35 was returned to the state in tax revenue

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862
sbdc@ucf.edu | www.sbdcorlando.com

 

Carol Craig, Craig Technologies

Craig Technologies CEO Carol Craig Named Florida Small Business Person of the Year

Engineering and Technology Company’s new Manufacturing Division Going Global With Assistance from the FSBDC at UCF

May 4, 2015

FOR IMMEDIATE RELEASE

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or hthayer@ucf.edu

Carol Craig has done it all. And she has only just begun. But for now, based upon her leadership, business success and service to the community, she has been named the SBA’s Small Business Person of the Year for the State of Florida and is a finalist for the SBA’s highly-regarded national Small Business Person of the Year award.

Carol is CEO of Craig Technologies, an engineering, technology and manufacturing business that she founded in 1999 and has built it to approximately 430 employees and $40 million in revenues. She is or has been on the boards of at least 27 different community and/or charitable institutions. She chose to relocate and expand her business in the City of Cape Canaveral, partly to tap into the highly talented workforce living on the Space Coast but also, and more importantly, as a means to spur economic development in her community that was so negatively affected by the end of the Shuttle program. And she is a wife and mom, deeply involved in her family and raising her children.

Initially, Craig Technologies was a high-end engineering and technical services company serving military and commercial customers. Over the past 15 years, as the company’s reputation for delivering high-quality products and exceptional customer service has grown, Carol has reinvested profits that enabled the company to add product lines and divisions – all based on Craig Technologies’ ability to support projects from concept to real world application with end-users in mind. To help her along, over this period Carol attended seminars, participated in events and received government contracting consulting from the FSBDC at UCF’s sub center at Eastern Florida State College.

Most recently, Carol has diversified the business from its engineering and technical services base to precision manufacturing. The company has expanded and enhances its’ existing capabilities to create a complete supply chain solution, extending from design engineering, R&D and prototype development to full scale manufacturing, acceptance testing and product delivery.

It was during this time that Craig Technologies partnered with the Florida SBDC at UCF, supported by Enterprise Florida, to develop an international marketing strategy. Working with Jill McLaughlin, the FSBDC’s International Trade Consultant, the company took advantage of what Carol calls a “great opportunity” to develop an Export Marketing Plan. The Plan targeted foreign markets for Craig, recommended market entry strategies and opportunities for identifying trading partners. “The plan gives a really good basis and foundation for our global push,” Carol says. “We can now go to the international markets with confidence and be far more competitive.”

When asked about her experience with FSBDC, Carol states, “I would tell other business owners to take advantage of the SBDC now, even if you think you don’t have the time. It’s important. They have great programs and will shorten the amount of time it takes to succeed.”

As for her award, Carol concluded by saying, “I am extremely honored to be recognized as the Florida Small Business Person of the Year, not only personally and for my company, but also because it highlights that Brevard County is significant, we are growing and we have new and great things going on here.”

— FSBDC —

About the FSBDC at UCF
With its main office in the National Entrepreneur Center located at the Fashion Square Mall in Orlando, the Florida SBDC at the University of Central Florida (FSBDC at UCF) is part of the UCF Office of Research & Commercialization and the Florida SBDC Network (FSBDC Network). THE FSBDC at UCF provides business seminars and no-cost, one-on-one business consultation to emerging and established businesses. The FSBDC at UCF serves an eight-county area that includes Brevard, Flagler, Lake, Orange, Osceola, Seminole, Sumter, and Volusia counties and maintains 10 service centers across Central Florida.

In 2013, the FSBDC at UCF served more than 7,200 entrepreneurs and small business owners through consulting and training, resulting in 7,507 Central Florida jobs created, retained or saved; $1.0 billion in sales growth; $51.5 million in capital formation; $87.7 million in government contract awards; and 129 new businesses started.

About the FSBDC Network
The FSBDC at UCF is a member of the Florida SBDC Network, a statewide service network funded in part through cooperative agreements with the U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners. The Florida SBDC Network is hosted by the University of West Florida and is nationally accredited by the Association of SBDCs. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.

For over 35 years, the FSBDC Network has nourished a statewide partnership between higher education and economic development organizations, dedicated to providing emerging and established business owners with management and technical assistance, enabling overall growth and increased profitability for the businesses and economic prosperity for the state. The FSBDC Network is a statewide service system of 41 centers with 60 outreach locations, including the FSBDC at UCF.

In 2013, the Florida SBDCs served over 34,000 entrepreneurs and small business owners through consulting and training, resulting in 39,536 jobs created, retained and saved; $5.5 billion in sales growth; $197.3 million in capital accessed; $602.2 million in government contract awards; and 685 new businesses started. And, for every $1 of Florida public and private sector investment in FSBDC programing, $35 was returned to the state in tax revenue

FSBDC at UCF | 3201 E. Colonial Drive | Orlando, FL 32801 | p 407.420.4850 | f 407.420.4862

sbdc@ucf.edu | www.sbdcorlando.com