Lake County Success Stories - Florida SBDC at the University of Central Florida

Lake County Success Stories

Hobdy’s Garage

Becoming a first‑time small business owner can feel overwhelming. Where do you begin? What does the right business plan look like, and how will you finance your new venture? Who do you call when you don’t have the answers? These were the questions on Krista and Joey Steall’s minds as they considered purchasing historic Hobdy’s Garage, a Mt. Dora landmark serving the community for more than 80 years. Fortunately, the Stealls turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) and its Lake County office—finding exactly the guidance they needed.

Founded in 1945, Hobdy’s Garage has remained a family‑run business through three ownership transitions: first the Hobdys, then the Velezes, and now the Stealls. Known for treating customers’ vehicles as if they were their own, the shop offers general automotive repair including A/C inspection, fluid exchange, advanced diagnostics, and full‑service repairs of all sizes. “What makes us different is we specialize in electrical and diagnostics—my husband is an ASE‑certified mechanic,” shares Krista Steall proudly. “We pride ourselves on honesty and transparency and try to make sure our customers know exactly what’s wrong with their car and how we can help fix it.”

As first‑time business owners, the Stealls knew they needed expert support. “We sought out the SBDC and their services to help us make sure that we were set up for success given that we’ve never owned a business before,” Krista explains. They began working with John Doramus, an FSBDC consultant in Lake County, as soon as they learned that the garage was for sale. “John was instrumental in helping us get our loan package together—making sure we had all the right documents, making sure that everything we sent to the bank looked good and was what was needed to move our loan forward.”

The process, however, was far from simple. “Our loan process was incredibly complicated,” Krista recalls. “It seemed like every time we turned around there was something new that came up. I just could not have done it by myself. I don’t know what I would have done without John and the SBDC.”

With Doramus and the FSBDC team by their side, the Stealls persevered. “The changes we have seen since working with the SBDC is everything about the business,” Krista affirms. “We were able to get our loan. We got our building, the equipment, and everything we needed to get set up and started. We have finally opened the doors, and it’s just been amazing since then.”

Reflecting on the journey, Krista doesn’t hesitate to describe the FSBDC’s impact. “If I had to use one word to describe my experience with the SBDC, I would say ‘invaluable.’ We wouldn’t have a business without them, and certainly not a successful one. For any entrepreneur who would like to have some assistance with any part of their business process, I definitely recommend working with the SBDC and using the resources that are available to you there.”

For information about Hobdy’d Garage, please visit https://www.hobdysgarage.com/.

Yellow Tarp EMS

Fighting a wildfire demands exhausting, focused teamwork in a harsh, smoky landscape where heat, noise, and urgency press in from every direction. With risk everywhere, having dedicated emergency medical services on scene is essential for such dangerous situations. Yellow Tarp EMS—founded by Garrett and Kathleen “Katie” Cooper—exists to provide that critical support. They realized that, to keep their medics equipped, insured, and ready to deploy, the company required significant funding. To solve this, the Coopers turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County, where they discovered the guidance and resources they needed.

Yellow Tarp EMS specializes in medical support for firefighters and personnel working on or near active wildfires. Their teams monitor crews for heat illness, smoke exposure, dehydration, and injuries, and respond immediately when someone needs treatment or evacuation. They also assist with medical planning, track crew health during long shifts, and help ensure that local EMS agencies—often unprepared for wildfire conditions—aren’t overwhelmed.

It’s a distinctive business model, and one that depends on collaboration. “We have a lot of allies in our space,” shares Garrett Cooper. “We don’t look at other companies as competitors. We’re on a team to provide medical care for our wildland firefighters and provide the service they need and they expect. What does differentiate us is that we are very consistent with the quality of the product and personnel we provide to the government agencies and their firefighters that we serve.” That consistency, however, requires substantial investment – one of the reasons that Yellow Tarp connected with the FSBDC.

“We originally sought out assistance from the FSBDC because it’s very expensive starting and running a business,” Cooper admits. “We had lots of insurance we needed to pay for, lots of equipment that needed to be bought, and it’s very hard as people working in the medical field as paramedics and EMSs to come up with the money that’s required. We needed funding and we reached out to Jose [Jose Molfino, FSBDC Consultant and Lake County Area Manager] and the FSBDC.”

Molfino worked closely with Katie Cooper to assemble financial documents, build a complete loan package, and identify lenders. “It’s mostly Katie who worked with Jose very heavily on coming up with the spreadsheets, coming up with the projections, putting them in the formats that were what we really needed to have,” Garrett recalls, “in order to apply successfully for some loans.”

Their efforts paid off. “Ultimately, by the time we were approved for a term loan that we’d been going through a long process to get, we no longer actually needed that loan,” Cooper explains. “But we did still need a line of credit, and, because of the FSBDC, we were able to get that line of credit which is very beneficial to help us to cover our payroll needs. In our industry, you need a big, fat stack of cash and then you spend it all and then get it all back a few months later. The better the payroll that we can have, the more successful this company is. In large part, because of the FSBDC, we were able to come up with what we needed.”

“If you care about your business,” Cooper concludes, “you should be willing to go in and see what the SBDC can offer. For us it was very valuable. Honestly, Katie and I, we couldn’t believe this was a free service. It’s kind of wild that so many people have access to this but they are not using it. Even if we hadn’t taken any money from it at all, it was still a very valuable process to have Jose line up our projections and a lot of grown‑up business types of things that we weren’t really ready to tackle on our own yet. It was all so very helpful.”

For information about Yellow Tarp EMT, please contact them at 480.695.6081.

EME’s Food Hall

The food service and hospitality industry often attracts culinary-minded entrepreneurs eager to be their own bosses and to share the food they love. Jamie Farnell is one such entrepreneur. With energy, creativity, and goodwill, he turned a novel restaurant concept into a thriving business in Clermont, FL: EME’s Food Hall & Commissary Kitchen. His journey, however, was not a solo effort. Alongside support from friends and family, Farnell turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County for guidance.

EME’s Food Hall is distinctive a virtual food court and commissary kitchen serving multiple purposes under one roof. For the public, it offers a takeout-only food hall featuring multiple restaurant brands, including Beef Heads with smashburgers and chopped cheese, EME’s Chicken and Seafood, Spice Wings, and Fornaro Pizzeria. For food truck operators, caterers, and food manufacturers, the commissary kitchen provides professional-grade equipment and resources to prepare products and sustain their businesses.

Farnell takes particular pride in supporting fellow entrepreneurs. “The commissary side has been a very great blessing to our business because we’re meeting and guiding new entrepreneurs,” he explains. “We help them along the way with every process, whether it’s filing their LLC, acquiring their food permit, or getting their serve-safe certifications.” For Farnell, EME’s Food Hall is as much about giving back to the community as it is about serving great food.

When asked why he sought help from the FSBDC, Farnell reflects: “I was pretty much prepared with everything I needed. I had my business plan. I had my pitchbook. But I was lacking in certain areas, including my financials. I needed a little guidance. I reached out to the FSBDC and they had the resources for me. Not only did they help me with my financials, but they introduced me to disaster relief grants and helped me along the way to my SBA loan.”

The impact was immediate. “Since working with the FSBDC, I’ve seen a lot of improvements, economic changes, in my business,” Farnell continues. “For instance, we went through our books and found discrepancies. My food costs were off. I wasn’t really making any money. We went back, we came up with a game plan, and from there on we’ve been profitable.”

Central to Farnell’s success has been his collaboration with FSBDC consultant John Doramus. “My journey with the FSBDC has been great,” Farnell asserts. “Working with my FSBDC consultant John Doramus has been a great experience. He’s helped in every aspect — putting together my projections for the SBA loan, helping me access capital, providing business coaching, the list goes on and on. Anything I’ve ever imagined that I could ask from John and the FSBDC has been delivered. I would recommend to anyone that’s seeking any kind of help to come to the FSBDC.”

For information about EME’s Food Hal& Commissary Kitchen, please visit https://www.emesfoodhall.com/.

Bright Side Services

“You don’t know what you don’t know” is a saying that many of the smartest entrepreneurs and small business owners take to heart. By recognizing that there is a lot to learn and understand when starting or running a business, a sharp business leader can prepare themselves for greater success by being open to advice and counsel from experienced and tested experts. Michelle Krueger, the founder and owner of Bright Side Services, a leading provider of house cleaning and other services in Tavares, FL, was savvy enough to know she would benefit from help with her business and turned to the Florida Small Business Development Center at the University of Central Florida’s (FSBDC at UCF) office in Lake County. She’s glad she did.

Proudly in business for more than 17 years, Bright Side Services specializes in residential house cleaning, window washing, and house watching. The emphasis is on quality, friendly service, and professionalism with a guarantee to make it right for its clientele. “What makes us unique and special for our customers is our ‘old school’ approach,” highlights Krueger. “We believe in training our employees from Day One, giving them a really good foundation. We believe that our employees are the real VIPs of our company and realize that without them, we couldn’t do this business, we couldn’t be in business, and we couldn’t be successful.”

Krueger first came to the FSBDC in Lake County with a worker’s compensation insurance problem. After an employee broke her elbow, Krueger approached her insurance company and was told that she didn’t have a workers’ comp policy. She had not been sold one because she was too small when she first started with them, and they hadn’t informed her when her company became large enough. “I relied on them to be professionals but now I was really stuck,” recalls Krueger. It was then that she contacted her local SBDC office. “They walked me through everything and helped me find a new insurance company and get the insurance.”

“Shortly after my first interaction with the FSBDC, I realized that they had resources that would be of real assistance to small businesses,” Krueger explains today. “I found John Doramus (an FSBDC-Lake County consultant) who has been my consultant now for many, many years and it has just been a blessing. Anything I need I can call him up and say, ‘Hey John, can you help me out with this?’ and he does.”

Krueger especially appreciated Doramus’ advice to ‘know your numbers’. “It was pretty scary for me because I don’t have an accounting brain,” she states. “But John has, on countless occasions, taken the time to help me understand what is a balance sheet, what is a P&L, what should I be looking for. I have now incorporated that learning into my business and it has made it ultimately a very healthy, financially successful business.”

How healthy? “Since I started working with the FSBDC approximately 12 years ago, our business has grown eightfold (8X) which is pretty amazing for a small business that was started with one person,” Krueger declares happily. “What I’ve learned in these last 17 years is ‘You don’t know what you don’t know’ and when you go to the FSBDC, you’re working with people who’ve been there, done that. They probably do know what you don’t know so one of the smartest things you can do is use them as a resource,” she concluded.

For information about Bright Side Services, please visit https://brightsideservicesinc.com/ .

Fun For Tots

Starting a new business can be daunting, but Janselis Maldonado wasn’t intimidated by the thought in the least. She knew she wanted to start her own company, and she knew she needed funding to do it. What she didn’t know was how or where to begin this entrepreneurial journey, and so she turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County for assistance. By taking advantage of the FSBDC’s no-cost, expert consulting, business training, and market research resources, today Maldonado is the proud owner of Fun For Tots, an indoor playground in Clermont, FL that is profitably making children and their caregivers happy at birthday parties, open play hours, and special events.

Indoor playgrounds are a fantastic way to support the holistic development of young children while ensuring that they have fun and stay active. Fun For Tots caters to ages 7 years old and younger and offers an open play area with learning toys and multiple themed playhouses including a nursery, a veterinarian’s office, a grocery store (with real groceries!), and even a ball pit just to name a few. “What makes us special is that we focus on imaginative play and pretend play,” explains Maldonado, “allowing the child to explore and expand their imaginations through play.” The emphasis is on providing a safe, sanitary, and fun space for children as well as a relaxing and comfortable environment for their waiting caregivers.

Fun For Tots is off to a great start, but it took work to get it started. Maldonado was smart and didn’t try to do it alone. “As a young entrepreneur and new business owner, I was looking for help and seeking guidance on how to start a business,” she recalls. “That is why I found the FSBDC, and they helped me a lot, and helped make my dream come true.”

Maldonado began by attending a How to Start Your Business training class, then scheduled a meeting with FSBDC Lake County Area Manager and consultant Jose Molfino. “I set up a consult so they could guide me on the right way to find funding to start my business and then be able to make the business come true,” she shares. “The SBDC was the easiest part of creating my business. There were no complications. They meet with you and give you all the information and orientation that you need. They guide you in the right way, without you losing any time.”

Working with the FSBDC really paid off for Maldonado. With Molfino’s help, she secured the funding she needed and navigated some hiccups in the permitting process. “The FSBDC helped me to find the startup capital I needed and guide me in the right direction to find the right bank to work with. If I had to use one word to describe the FSBDC, it is “supportive” because they have given me all the help I needed from the very beginning. I have to say that the FSBDC is the best thing because they are available for you, guide you in the right way and make things as easy as possible.”

For information about Fun For Tots, please visit https://funfortotsplay.com/.

MBD Fab

Going it alone as a small business owner can be a prescription for hard times. There are daily challenges, fires to put out, employees to manage, customers to satisfy, and opportunities to leverage or miss out on. The rewards and satisfaction from owning your own business are also bountiful, but are much easier to come by when you have assistance. Cassandra Daniel, the owner alongside her husband Mike Ballard of Mt. Dora, FL-based metal fabricator MBD FAB LLC, recognized that help from outside their company could be beneficial and turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County for its expert, no-cost business consulting, training, and access to market research. They are glad they did.

MBD Fabricators is a full-scale fabrication and manufacturing company offering complete services from concept to installation. Using Mike Daniel’s extraordinary creativity and expertise in tandem with state-of-the-art equipment to meet customer specifications, the firm’s attention to detail ensures that a project meets its customers’ needs and exceeds their expectations. “What sets us apart,” describes Cassandra Daniel, “is we’re smaller and able to deal one-on-one with our customers. Say you have an idea, and you bring it to us. We can take it from idea to completion because we have in-house CAD drawers, and my husband is a phenomenal fabricator.”

“I originally sought assistance from the FSBDC because my husband and I had a vision for the growth of our company but weren’t quite sure how to basically tie all the knots and lay all the lines for that growth to come to pass,” recalls Cassandra. “As a new entrepreneur, I needed somebody to help me understand what I already knew, to be basically a confidence boost, and the FSBDC has definitely been that for us.”

“To be completely transparent, I was a little nervous when meeting my FSBDC consultant for the first time,” admits Cassandra. “I knew we needed the help but didn’t know what to expect. But I took the leap of faith and met with SBDC consultant John Doramus. He is super personable and just sat down with us to learn about us, about our company, and about where we want to take it. We talked about our dreams, our vision, our goals and he helped us put a game plan in place to get there. It was amazing.”

Working with FSBDC consultant Doramus, the Daniels were able to get a better grip on their company and chart a course forward. “John helped us fully understand where we sit in our business and what the next steps should be,” explains Cassandra. “He has taken us to the point where we’ve gotten all of our paperwork together to apply for and be approved for a bank loan to buy new equipment that we need to double our revenues within the next 12 months and we’re super excited about it. He also helped us look at the different products we manufacture and determine which were high profit and which were holes in the boat letting all the water in. As a result, we’ve made changes in our product lines that is really going to be key for us going forward.”

Today, thanks to seeking guidance and to accessing the FSBDC’s support, MBD FAB LLC has new equipment, a new facility, and new opportunities. “The FSBDC helped us open doors we didn’t know we needed or wanted opened, and see things in a different light,” Cassandra Daniel concluded. “It was definitely worth it to work with FSBDC.”

For information about MBD FAB, please visit https://mbdfab.com/.

ClariVita Language Services

Contact: Hal Thayer, Communications Director, FSBDC at UCF, 407.420.4850 or HThayer@ucf.edu

Jose Molfino, Area Manager, FSBDC at UCF – Lake County, 352.404.7338 or Jose.Molfino@ucf.edu

Orlando, FL – When that entrepreneurial bug bites and a professional decides to strike out on their own, it can be daunting to know where to begin or how to address the challenges that can arise when operating a new venture. Often the founder of a new business is an expert in her field but lacks experience running a company. Mara Abraham, co-founder and CEO of ClariVita Language Services, found herself in exactly that position and turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County for assistance.

ClariVita Language Services is in the business of helping companies and organizations become diversified, multicultural, and multilingual. The firm offers a variety of services including interpretation and translation; transcription and audio dubbing; and consultation and implementation of language access plans to organizations who are looking to increase patient and customer satisfaction, reduce liabilities, and provide equal access to the services they offer to people who are limited English proficient (LEP), deaf, and/or hard of hearing.

“Besides providing top-notch professional services, we also offer a great customer experience,” Abraham states proudly. “And that’s what sets us apart. We have an amazing team of both staff and professional linguists who deliver our services at a fair price, and make sure our clients have the best experience possible when they do. We’re very proud of the fact that we have grown mostly organically so far and are really thrilled to see clients coming back to us year after year.”

“The reason I sought out assistance from the FSBDC is I needed help on the business side,” Abraham recalls. “I had been self-employed as an interpreter for more than 20 years. I knew a lot about the industry – a whole lot – but I knew less about business. I felt I lacked the business knowledge and business acumen, and I was looking for somebody to guide me through my next learning curve.”

“My experience working with the FSBDC has been outstanding,” Abraham says. Leveraging the FSBDC’s no-cost, expert consulting; business training and workshops; and access to market research and data bases gave her the assurance and knowledge she was looking for. “I have received the education and training that I felt I needed to fill the in the gaps I mentioned.” Together with Jose Molfino, consultant and area manager for the FSBDC’s Lake County office, she set up her accounting system to track transactions and profitability and established an annual budget to measure her performance. “Jose has been with me every step of the way. I went through a very hard personal time in the last year and a half, and he held my hand while still keeping me accountable and allowing me to go at my own pace.”

“The results of this whole year of consulting have been amazing,” concludes Abraham. “We have doubled our staff and doubled our revenue. We’re now ready to scale our business with confidence knowing that we have the tools and the support we need to make that happen.” For entrepreneurs and business owners thinking about working with the FSBDC, Abraham says: “There’s nothing to think about. Pull the trigger right now. It’s only going to help you grow your business. It’s all the expert advice you want and need, and don’t even know you need, right there at your fingertips for free.”

For information about ClariVita Language Services, please visit https://clarivita.com/.

Messina & Associates

The motivations behind entrepreneurship can come in many forms. Inventing a new product or service, identifying an unmet customer need or deciding they can deliver results for clients superior to those of their current employer are just a few examples of the drivers behind new business creation. In the case of Victoria Messina, founder and President of Messina & Associates, a wastewater treatment solutions firm, the entrepreneur in her saw ways to serve customers better than the companies she had worked for during her career and decided to strike out on her own, turning to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) in Lake County for assistance.

Messina & Associates provides wastewater treatment systems and products to contractors, municipalities and builders throughout Florida and the Caribbean. It sets itself apart from its competition by offering customized service to every client. “I personally take time to understand the customer’s requirements,” says Messina. “We listen, provide thoughtful feedback, and interpret the customer’s needs. Then we offer site-specific designs and solutions. It is one of the things I enjoy most about my job: providing solutions for customers who maybe thought there wasn’t one available.” The company also supplies products that are hard to come by. “We stock a lot of specialty products; our customers appreciate the short lead times and prompt service we offer,” she added.

“I originally sought out assistance from the FSBDC because I knew that there were items I needed to learn but didn’t know,” Messina recalls. “In essence, I didn’t know what I didn’t know. I’d been in business for a long time but not personally as owner and I wanted to know what the parameters were for success and needed assurance that I was headed down the right path.” Fortunately, Messina found what she was looking for in the no-cost, expert consulting; business training and seminars; and access to market data she found at the FSBDC.

“My experience with the FSBDC has been fantastic,” Messina says today. “I really enjoyed working with John Doramus (FSBDC consultant in Lake County). I attribute a lot of my success to his assistance. I can’t say enough about his willingness to help me with anything and everything that I asked for. I took classes and went to seminars on doing business with the government that were incredibly valuable.” Doramus and the FSBDC also aided in finding, evaluating and securing financing for the company’s current facility in Tavares, FL.

“Since I started working with the FSBDC, we have seen growth in our business of at least 25 – 30 percent,” Messina concluded. “I would describe the experience of working with the FSBDC as nothing short of miraculous. It was an incredible resource. To be honest with you, I don’t even know how I found out about the FSBDC but I sure am glad I did. As a small business owner and an entrepreneur, I would highly recommend them to anyone.”

For information about Messina & Associates, please visit https://messinaassociates.com

Mickey Finn’s Irish Pub

Imagine the excitement. You’re a small business owner and restauranteur who has returned to your roots, having bought a bar/restaurant after taking extended R&R in the Florida Keys. Your new place in Clermont, FL – Mickey Finn’s Irish Pub – has been open exactly one week, the customers are coming in, life is good. And then “Wham!” The Pandemic explodes and your business is shut down completely, for weeks. The excitement goes out the door and survival becomes the number one priority. Those were the cards dealt to Micky Finn’s new owners, Ron Greeley and his wife Pat. Fortunately for them, they turned to the Florida Small Business Development Center at the University of Central Florida’s (FSBDC at UCF) in Lake County and FSBDC consultant John Doramus, and that made all the difference.

Mickey Finn’s Irish Pub is the genuine article, right down to the bar itself. All of the furnishings and interior and exterior finishes, including the bar, cabinets, furniture, and décor are authentically Irish, imported from Derry, Ireland itself. The imported beers on tap and the old country menu further showcase the authenticity of the experience. “People come in here and have a real feeling of a pub rather than just a bar,” says Pat Greeley. “We serve the local community as well as international customers, including from the UK and Canada,” continued Ron Greeley. “Our slogan is ‘An Irish Pub with a Key West Attitude.’”

A great concept with a loyal following isn’t enough in the face of a pandemic. “We had first opened the pub in March 2020 and a week later we were shut down because of the COVID virus,” relates Ron Greeley. “They shut us down for six weeks and we lost just about all of our supplies and beer and food. We had to put an extraordinary amount of our own money into the pub just to stay afloat. Our funds were quickly depleted, and we turned to the FSBDC for advice. That’s when we met John Doramus. He is above all the reason we’re still in business.”

After meeting with the Greeley’s and assessing the challenging situation, the FSBDC’s Doramus got to work on finding and connecting them with resources and assistance. After limping through 2020 earning barely 25% of pre-Covid revenues, they started to see slight growth in 2021. Meanwhile, Doramus helped the Greeley’s receive funds from the U.S. Small Business Administration’s Paycheck Protection Program and its Restaurant Revitalization Fund. Then he went a step further, showing them the way to receiving Employee Retention Credit funds as well as how to implement a new financial management system.

“If it weren’t for John Doramus and his cohorts at the FSBDC, we would not be where we are today. I cannot thank them enough,” shares Ron Greeley. “John provided us expert advice as to what to do, how to proceed, how to get through the myriad of alphabet agencies that were providing economic disaster funding. John was the one glowing light in this whole dark episode of the Pandemic.” Concluded Pat Greeley: “I wouldn’t hesitate to tell anyone to go ahead and work with the FSBDC. We are successful now because we did.”

For information about Mickey Finn’s Irish Pub, please visit www.mickeyfinnsirishpub.com.

Lewis Home & Bridal

Dealing with adversity is a familiar challenge for all small business owners. Obstacles and setbacks can come from many places, at varying levels of intensity, and be expected or unexpected. For Debbie Lewis, the owner of sewing company Lewis Home & Bridal, trouble came suddenly, and she needed to make changes quickly. It was then that she turned to the Florida Small Business Development Center at the University of Central Florida (FSBDC at UCF) for assistance.

Lewis Home & Bridal has been serving Lake County and Central Florida since 2009 with professional seamstress services, specializing in bridal and other formal wear as well as home décor and upholstery. Comprised of a team of seamstresses with decades of sewing experience, Lewis Home & Bridal offers a mix of old-school technique, skill, and quality assurance blended with a command of contemporary tastes and trends. Lewis Home & Bridal also partnered with several local companies to help design and manufacture the products they sell and has worked with most of the major theme parks in Central Florida.

“Our company is unique because we really take a personal interest in everyone we serve,” says Lewis. “We are focused on quality and excellence and integrity in everything we do. In the home, we help you bring the whole décor together, from window treatments to upholstery to accessories. On the bridal side, brides love coming to us. They love the personal, one-on-one attention. They’ll come to us with dresses that do not fit; we take care of every detail and make sure that when they come to pick up their gowns, they feel fantastic.”

In June 2020, Lewis needed help. “I contacted the FSBDC because I suddenly found myself as the sole provider for my family,” Lewis recalls. “I needed to take my sewing business from a side hobby to something that could support my family. The FSBDC helped me do just that. They were just this amazing group that helped me with every aspect of my business, from marketing to sales to the finances to the hiring, and firing, of subcontractors. I can’t believe how much they helped me.”

The FSBDC applied a team consulting approach, bringing in its own consultants – several of whom joined the FSBDC thanks to funding from the CARES Act – to address Lewis’s specific challenges. Subject matter experts in their respective fields, FSBDC consultants such as Steven South and Michael Townes brought their expertise in strategy, sales and marketing to bear. Other consultants, including Jose Molfino and Eric Moneyham, did the same, assisting with improving the financial picture by creating a budget and P&L as well as educating about cashflow management.

“I guess the biggest thing was that I felt very comfortable to talk to them, even though sometimes I didn’t know what I was doing, and they probably knew I didn’t know what I was doing, but they came alongside me anyway so I could grow,” Lewis remarks.

Since starting with the FSBDC, Lewis Home & Bridal has been on a winning streak and has achieved significant growth. It has added seven new employees, expanded its workspace and shop, and seen revenues almost double. Profits are up almost 60%. “I don’t think I would have taken the steps I did if the FSBDC hadn’t been there and encouraged me along the way. It’s just been amazing. It’s been great,” concludes Lewis.

For more information about Lewis Home & Bridal, please visit https://www.lewishomeandbridal.com/.