Orlando, FL – Resolve. If there’s one trait that distinguishes successful entrepreneurs and their small businesses from the rest, it is their determination to accomplish their goals, undeterred by the obstacles they must overcome. Ashley Green, the founder and principal at Patriot Government Partners, a business specializing in government contracting, has proven she has the necessary tenacity and, when assisted by the Florida Procurement Technical Assistance Center at the University of Central Florida (Florida PTAC at UCF), the needed support to be successful.

Major Ashley Green of Patriot Government Partners with PTAC Consultant Steve South

Ashley Green has served for almost 20 years, and is a newly promoted Major and Company Commander, in the United States Army Reserve. Patriot Government Partners launched in November 2018 with a mission to leverage the founder’s military background –– and her healthcare experience and knowledge of small business ownership to provide information technology and project management services, centered primarily around healthcare, to government contracting clients.

“I knew I wanted to build a business, but I wasn’t sure how to formulate the plan and the steps I needed to take,“ recalls Green. “So I came to the Florida PTAC at UCF for help. I did everything – from soup to nuts – through PTAC.”

“My Procurement Specialist and the manager of the Florida PTAC at UCF, Steve South, worked with me practically weekly,” Green continued. “First on my project plan, then on pro forma financial statements and marketing plans. He gave me the checklist I needed to become a government contractor. He connected me with Jean Hill, a PTAC Coordinator, who helped set me up in Bid Match – an extensive database of federal, state, local, and international contracting opportunities – and with Kara Vernon, also a PTAC Specialist, who has guided me through utilizing the U.S. Department of Defense’s Wide Area Workflow (WAWF) system, a web-based application that allows DoD Vendors to submit and track their invoices, receipts and acceptance documents electronically.”

Once Patriot Government Partners opened in November, with the help of the Florida PTAC at UCF Green registered her company as a woman-owned and veteran-owned business within the U.S. Government Services Administration’s (GSA) System for Award Management (SAM). She began watching the daily feed of opportunities from the Bid Match system. And she found one!  But time was short.

The Florida Air National Guard had put a contract for bid to project manage a Yellow Ribbon Reintegration Program event where airmen and their families are provided information and services prior to a deployment. It was scheduled for late January. Unfazed by the short time line, Green pursued the contract with assistance from the Florida PTAC at UCF. In just a few short weeks that included two major holidays and a partial government shutdown, and despite being new to government contacting, Green overcame delays, doubts and uncertainty, and Patriot Government Partners won their first contract three months after launching. If that’s not resolve in the face of long odds, then nothing is.

“Excellence is what I found at the PTAC,” concluded Green. “Everyone who works there is more helpful than the next. Their only goal is to help me grow and build my business the right way. The Florida PTAC at UCF has been so beneficial to me and my company.”

For information about Patriot Government Partners, please visit www.patriotpartnersllc.com.

Hitting a bump in the road goes with the territory when you are a small business owner. The challenge for an entrepreneur is to know what to do when you hit that bump. When Kern Halls, founder and chief innovator of Ingenious Culinary Concepts, encountered a slowdown in the growth of his company, he decided his best bet was to seek assistance from the Florida SBDC at the University of Central Florida (FSBDC at UCF).

Ingenious Culinary Concepts (ICC) core business is helping Kindergarten through grade 12 school food service programs be successful, both in terms of satisfying their student customers and minimizing, if not eliminating, expenses for their school system. Saving children from hunger translates to them doing better academically. And, because school lunch programs rely heavily on federal funding, if they are underutilized and don’t make the most of the available federal dollars, then the excess costs fall on the local school district.

Enter Kern Halls and Ingenious Culinary Concepts. Using extensive food service experience and expertise, the company brings a process-oriented approach to building a marketing strategy focused on atmosphere, operations, menu and food quality. The goal is single minded: to persuade students to eat in the cafeteria. It’s why their tag line is “We Bring your Customers to the Table.”

As with many small businesses however, ICC’s growth had plateaued. “We hit a little bump in revenues so I went to the FSBDC,” Halls recalls. “I’d heard they had great consultants and great knowledge that could help companies like mine get over hurdles like I was facing. And, Boy, was I right.”

Halls took advantage of the FSBDC’s no-cost, expert business consulting; seminars and workshops; and market research resources. Working with FSBDC consultant Jairo Batista, who provided a website analysis and social media recommendations, Halls redesigned his marketing strategy and increased its effectiveness. Thanks to Batista, he also consulted with Steve South, Procurement Specialist and manager of the Florida Procurement Technical Assistance Center (PTAC) at the University of Central Florida (PTAC at UCF), who assisted him with pursuing government business certifications as well as identifying government contracting opportunities.

“Jairo and the FSBDC really have a command of marketing, with a real depth of understanding,” says Halls. “He made sure we got everything we needed to achieve growth for our company. And Steve opened our eyes to what’s out there. He showed us the systems available to us for finding government contracts, and he guided us through the certification process. Both have helped us win big contracts.”

“Since starting with the FSBDC, our revenues have doubled over last year,” Halls continued. “We wanted to spread our wings and diversify our revenues, and we have. We’ve grown fast and now are so busy we are hiring. Going forward, we’re looking for the FSBDC help us with a strategy to manage that growth, while staying lean but still adding clients and revenues.”

Kern Halls hit a bump in the road but he knew what to do; he got help in the form of assistance from the Florida SBDC and Florida PTAC at the University of Central Florida.

For information about Ingenious Culinary Concepts, please visit www.ingeniouscc.com .

Every entrepreneur has a story, one that tells you where their new business idea came from and what ignited their passion to turn that idea into a going concern and then into a success. Most will also tell you that they couldn’t have done it alone; one of those is Janel Young, founder and CEO of NAVA PETS, a natural, organic pet food and products manufacturer.

Young has a wonderful story to tell. It begins with “Maxie”, her sweet and beloved little dog. Maxie was constantly beleaguered with irritated skin caused by food and skin allergies; she almost died from a severe reaction to traditional flea/tick prevention shampoo. And so Janel Young went to work to help her dog. In 2011, after months of trial and error, she successfully created an organic dry shampoo powder, natural treats and food to relieve Maxie’s skin condition and supplement her health and wellbeing!

When Young’s animal-loving friends saw Maxie’s transformation, they asked for the products to help their pets. It was then that Janel Young knew that she was on to something. Starting modestly, she began doing the rounds of the local farmers’ markets. She entered new business pitch competitions, and won! She also received national recognition as an entrepreneur, being named a Torey Burch Fellow and winning a Goldman Sachs 10,000 Small Business Award.

Young is quick to say that she hasn’t done it alone, though. She credits her team at NAVA PETS as well as her consultants at the Florida SBDC at the University of Central Florida (FSBDC at UCF) and many others. “My journey with the FSBDC began when I needed advisement on a huge retail contract,” recalls Young. “It was an important growth step for my company and I wanted their assistance.” Young proceeded to take advantage of the FSBDC’s no-cost business consulting, workshops, PTAC (Procurement Technical Assistance Center) services and the Small Business Institute® program.

“I have been very fortunate to team with people like Jill McLaughlin and Steve South at the FSBDC.  (McLaughlin is an FSBDC consultant; South is a PTAC specialist). They have been like an extended family for NAVA PETS,” says Young. “They’ve really been in my corner in helping the business grow and providing me feedback in areas that need improvement.” Among the specific ways in which the FSBDC has helped NAVA PETS include developing a B2B, commercial sales strategy; looking at opportunities in international export markets; and branding, pricing and operations analysis and planning.

From its modest beginning at local farmers’ markets, NAVA PETS has come a long way. The company has grown to 10 employees; it is transitioning into a new, larger manufacturing facility; it is now being sold in Walmart, Lucky’s Market, and Albertson’s as well as on Amazon; and it has seen its revenues grow by over 2000% over the past 3 years. Maxie would be proud.

“Teaming up with the FSBDC is a phenomenal opportunity,” concluded Young. “I would highly recommend them. You can’t start and run a business without a team and the FSBDC is your extended team. It’s helped make NAVA PETS the success story it is today.”

For information about NAVA PETS, please visit https://navapets.com/ .

Owning and running a small business isn’t easy. In fact, there are some who say that it’s the toughest job you’ll ever have. At the same time, there are immense rewards in business ownership like professional independence, personal satisfaction and financial opportunity, not to mention fulfilling a dream. Fortunately, there are people and organizations who are dedicated to helping entrepreneurs and small business owners start, grow and succeed.

Johnny Bonilla had a dream to start and run his own business five years ago. And that’s what he has done and is doing. Today he is the founder and owner of JBoFitness in Kissimmee, FL, a group training facility that takes personal training and applies it in a group setting. Dedicated to building strength and conditioning, JBoFitness guides clients in a significant workout that takes the guesswork out of physical fitness and gets results.

Bonilla will be the first to tell you that he hasn’t done it alone. Along with his wife Raquel, he is assisted by the Florida SBDC at the University of Central Florida (FSBDC) of Osceola County and its Area Manager Rafael E. M. Pratts. Bonilla has taken advantage of all of the FSBDC’s core services: its no-cost consulting, business training and access to marketing databases.

“My experience with the FSBDC has been great,” says Bonilla. “I have been able to pick up vital information from their seminars. And the thing I particularly like is Rafael’s consulting. I never feel uncomfortable about reaching out to him. From helping with strategies for my business, to dealing with taxes, to answering important questions that I know are going to affect my business and help it grow, he’s always there to help.”

“A lot of people get intimidated when they have questions,” remarked Raquel Bonilla. “But the FSBDC isn’t that way. They are so welcoming, so friendly, so knowledgeable. It made us comfortable to be working with them. That’s why we have continued with them for so long. They make it easy.”

“Starting a business and running a business can be scary,” added Johnny Bonilla. “You don’t always know what to do.  To have the FSBDC there to give you ideas, to help you set goals, to hold you accountable, to have that support system is what stands out for me. In business you don’t have a lot of people to turn to but you always have the FSBDC there for you. I love it and wouldn’t trade it for anything.”

With the help of the FSBDC, Bonilla and JBoFitness have enjoyed impressive success. “Since starting with the FSBDC, we’ve had massive growth,” concluded Bonilla. “From our modest start in the courtyard of a local church in 2013, JBoFitness grew into a 1000 sq. ft. space and then in 2017 moved into its current 2750 sq. ft. training facility. Starting out, JBoFitness had 7 clients; today we serve approximately 150. It’s been a lot of work, but also a great ride and fun. We’re going to continue with the FSBDC. They have done a great job with us.”

For many entrepreneurs, it’s not just about starting a business, it’s also about building that business into something more. And so it was for Dr. Daniel Saint-Elie. His vision was to launch a pain management clinic and then to make it into an enterprise that served a broad and underserved community. To make his dream a reality and then a successful business, he turned to the Florida SBDC at the University of Central Florida (FSBDC at UCF) in Kissimmee.

Saint-Elie is a board-certified pain management physician. His clinic Painalgia Relief Center in Clermont Florida provides pain management services to relieve back, neck and other kinds of pain. Services offered are prescribing indicated oral and topical medicines including medical marijuana and administering steroid injections in the spine, joint or soft tissues. Saint-Elie and his team work to help people cope with their conditions.

Dr. Daniel Saint-Elie with Elly Membreno

Before he could start providing medical care to patients he wanted to help however, he had to plan and build his business. That’s when he contacted the Florida SBDC. “Friends who are entrepreneurs told me about the FSBDC,” recalls Saint-Elie. “I signed up and it’s been a success story ever since.”

“The experience with the FSBDC has been a great one,” he continued. “I have benefited from so many of their services and programs: their excellent business consulting, their seminars and workshops, their market research. They have helped me understand my competition and improve my bookkeeping, accounting and financial management. They have conducted a website analysis, shown me the best way to use social media and assisted with my digital marketing plan. It’s been a great experience. The FSBDC has been a backbone for my business.”

Along with the many services received from the FSBDC, Saint-Elie made particular note of the assistance he got from Elly Membreno, his FSBDC consultant. “The FSBDC is a place where I can brainstorm, get ideas, get feedback and also guidance from experienced small business experts like Elly,” he says. “I am told if I am doing something right or not, and get unbiased advice and counseling about how to run my business.”

Its startup phase behind it, Painalgia Relief Center is now a going concern and a success. “When I started, I had nothing but an idea,” says the doctor. “I turned that into a small exam room. From there I built the practice and today that has become a full service clinic. I’m renting space, we have employees and independent contractors, we’re marketing and out in the community and we’re enjoying positive cash flow. I’m growing my business and, most important, I’m seeing and helping patients which is what I’ve always wanted to do.”

“My endeavor wouldn’t have been possible without the help of the FSBDC,” concludes Saint-Elie. “From the consulting to the classes to the different ideas and their unbiased support, it’s been great. I am very grateful for everything I have received from the FSBDC”